Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I put in my order, waited for weeks, then it was cancelled as it off stock and a refund given. It was really disappointing.”

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Posted 4 years ago

“I was sent the wrong yeti tumbler, and 1 week later, I’m still waiting for them to send the right one.”

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Posted 4 years ago

“I was very disappointed with the process of my transaction. I could see that my order was confirmed in your system but had not shipped in over a week. When I asked about it and finally received tracking (note: ordered on 12/07 but did not “ship” until 12/17) for one of my two items, I also a received an email saying that the sunglasses I’d ordered were out of stock and not available. If I would have known this when I’d placed my order, I wouldn’t have ordered and paid the $15 shipping chargers for a $15 license plate (which was only an add on to my sunglass purchase). I would have cancelled and/or changed my order from the beginning but I never had the opportunity to do that. The sunglasses were why I’d placed my order in the first place. I feel like I deserve to have the freight chargers credited back fully or at least partially. I hope we can continue to do business together but if you cannot in some way help with this matter, I will not be ordering through this website again in the future.”

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Posted 4 years ago

“Great quality, quick shipping, 10 out of 10”

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Posted 4 years ago

Thanks so much for ordering. We appreciate your business!

Posted 4 years ago

“Took about 3 weeks to arrive but it was a large order.”

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Posted 4 years ago

“Initial order came in damaged. Customer service was great and issue was resolved ASAP”

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Posted 4 years ago

“Never had any issues. And delivery always on time.”

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Posted 4 years ago

“Excellent product, fast delivery, my only small comment would be regarding the delivery company that was used - they left my package (collector's edition worth 250$) outside my door without even ringing the doorbell (we were home) or asking for a signature and the package was clearly not handled with care, the book inside 8s very slightly bent on one corner such that you couldn't call it "mint" condition. I realise this is somewhat out of Kings Road Merch's control but I took off a star for this reason - for a collector's item of that value it should maybe have been marked fragile and a signature required. Otherwise it was a beautiful book and gift that was much appreciated.”

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Posted 4 years ago

“The jacket came before Christmas and fit rather nice. My son usually wears a small and the length was just right.”

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Posted 4 years ago

Glad to hear it! Thanks for ordering. We appreciate the business.

Posted 4 years ago

“Excellent communication. Great service. Great quality. I love my beanie, socks and my sweatshirt is so comfy.”

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Posted 4 years ago

Thanks so much for ordering! We appreciate the feedback.

Posted 4 years ago

“Ordered a jacket for my son (Social Distoration) couldn't find it anywhere but here. Arrived on time, but was unable to track the package.”

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Posted 4 years ago

“We didn’t receive anything yet”

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Posted 4 years ago

“Very happy with the shirt we ordered. It arrived quickly and looks great.”

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Posted 4 years ago

Thanks for ordering! We're glad that you're satisfied. Cheers!

Posted 4 years ago

“Never had a problem thus far! Had a shipping and tracking question and they replied back to me the same day. Will continue to order mech from them for sure!”

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Posted 4 years ago

Great to hear! Thanks so much for ordering. We appreciate the feedback. Cheers!

Posted 4 years ago

“I ordered in early December and it took almost 2 weeks to be shipped. Then once it was shipped I was unable to track where it was and as of yet my items have not been delivered. I was very displeased with the customer service. These items were to be gifts for christmas and did not arrive. I had to purchase new items for christmas.”

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Posted 4 years ago

“Great pin, fast shipping, highly recommend!!!!”

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Posted 4 years ago

Thanks for ordering. We appreciate the feedback. Cheers!

Posted 4 years ago

“Still don't have my order yet so I can't give a review. It's taking a long time tho”

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Posted 4 years ago

“Never got my order.”

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Posted 4 years ago

“We never received our order. Orders made by December 15 were guaranteed to arrive before Christmas. We ordered on December 6th. Tracking was not available. Now you want us to review an order we never received.”

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Posted 4 years ago

“It took awhile, but i'm happy as f**k! Top notch!”

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Posted 4 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews