Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.11

4.1 Rating 1,647 Reviews

75 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

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Kings Road Merch 5 star review on 5th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have nothing but positive things to say about buying from KingsRoad Merch. Each and every time I have placed orders they have been received quickly and sometimes even much sooner than expected, the items shipped have always been correct and the quality of the items is always top notch. I will always continue to purchase from KingsRoad Merch.”

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Posted 2 years ago

“Great price and fast delivery.”

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Posted 2 years ago

“Loved the product and it arrived exactly when it was supposed to 💜”

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Posted 2 years ago

“My Watain shirt and CD came in great time. Shirt fits and looks great. CD was very killer.”

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Posted 2 years ago

“Always great products arriving at a great time. Makes for a great day for great music or great whatever. Now I grate cheese. Great.”

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Posted 2 years ago

“Arrived in great condition and record sounds great.”

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Posted 2 years ago

“Kings Road Merch did a great job keeping me informed about my purchase,i had some items on pre order .they always have my oder on there radar,from shipping to my front door. Thanks Kings Road Merch”

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Posted 2 years ago

“I love the vinyl, love the quality, BUT. I have to give this experience 2/5 stars. It took 10 MONTHS to get the vinyl. I’m giving an extra star because I was at least grateful for Kings Road emailing me with updates. But seriously, 10 months with no real explanation for the delays?”

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Posted 2 years ago

Hello, these Thrice LPs took much longer than anyone anticipated for them to be pressed. Unfortunately, with vinyl, we're at the mercy of the pressing plants and nearly all vinyl pressing plants were dealing with massive delays. Especially when Covid was hitting hard which is when this record was meant to be pressed. Every time the label gave us an update they received from the pressing plant we'd send out an email to the customers to keep them in the loop with the latest info we had and as soon as we received these records we shipped them all out right away. We hope you're enjoying the record now that you have it in your hands. Thank you.

Posted 2 years ago

“My purchases came fast and look great.”

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Posted 2 years ago

“They have a good selection of items I want. Prices are decent. Shipping and updates aren’t as fast as I like, but you’re a consumer. Gotten some great LPs from here.”

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Posted 2 years ago

“Honestly, kind of disappointed with the whole situation behind this vinyl pressing, the constant pressing/shipping delays, and receiving the product in less than stellar condition. The spine of the vinyl sleeve was worn so much, this looks like a used record from my local shop, despite being “shrink-wrapped” (with the loosest plastic wrapping I’ve ever seen). 3D glasses were included, but I’m not entirely sure the point of them considering there was no album insert for additional artwork to look at, the glasses really didn’t add much to the experience. I am truly, very disappointed in the quality of this package, especially after waiting nine-months from the time of my order until delivery because of “Manufacturing delays” (curious how so many other records were pressed and printed in a normal time-frame, and yet this was so terribly behind schedule).”

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Posted 2 years ago

Hello, unfortunately, this pressing took much longer than anyone expected. We were at the mercy of the pressing plant and this one kept getting caught up in multiple delays at the plant. We sent out updates to customers as we received them from the plant to keep everyone in the loop and once they arrived we shipped them out right away. The 3D glasses can be used to look at the LP cover as well as YouTube and Instagram videos that the band posted to their accounts. If you received a damaged copy please reach out to our customer service at support@kingsroadmerch.com and we'll be able to get that sorted out for you. Thank you!

Posted 2 years ago

“If this is for the Interrupters shirts, I never received them!!”

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Posted 2 years ago

Hello, the order that corresponds with this review is actually for some Face to Face shirts that look to have been delivered to you on 4/29. The Interrupters shirts that were just ordered shipped out yesterday. We just emailed you your tracking for that order in case you didn't have it. Thank you!

Posted 2 years ago

“Great shirt and great cause.”

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Posted 2 years ago

“I have bought many things over the years and have always been very happy.”

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Posted 2 years ago

“I absolutely love the t-shirt and sticker! Great quality and design.”

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Posted 2 years ago

“I order from Kings Road pretty often and I am always satisfied with their service and merch. When my pre-order was delayed (these things happen, no biggie) they sent me a message explaining the situation and I got it soon enough. I shop at a lot of online merch stores and KRM is always one of the first 2 or 3 I check for new items. I highly recommend them!”

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Posted 2 years ago

“The items are great, and I’m sure the bands have something to do w that. Especially loving the new Descendents products.I’ve been ordering over ten years, never once been offered a promo code;shipping prices are ridiculously high, especially for the weight of tshirts, and figures. I’m not on a rural route, I’m in Madison wi, a decent hub. My recent order placed 4/30, today is 5/24, still hasn’t arrived. I feel like supporting my artists, but feel ripped off by shipping costs, and wait times.”

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Posted 2 years ago

Hello, shipping prices have been going up across all carriers. We pull our prices directly from the carrier and they're based on product weight and shipping method chosen. Your recent order hasn't shipped yet due to an item being on pre-order. The mugs have been delayed by the manufacturer. We emailed all customers about this delay on 5/6 to alert everyone. As soon as those arrive, we'll ship your order out. We also send out info on promos we're running in various stores pretty often, including the Descendents store, to our customer lists - you can sign up for any band's list at this link: https://kingsroadmerch.com/artists/ Sometimes we send out promo codes and sometimes we just alert customers of a promotion that is running in a store that is automatically applied at checkout. Thank you for your purchase and the mugs should be shipping out soon.

Posted 2 years ago

“I don't know if you have choice in the matter, but my The Locust "Safety 2nd, Body Last" vinyl was shipped inside the sleeve. This caused seam splits on all three sides and the inner protective sleeve was also messed up. The corners were fine, so it wasn't a handling issue.”

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Posted 2 years ago

“It's understandable that shipping can be late but my record was nearly 6 months late due to problems with receiving the record color. Everyone of my friends received the vinyl long ago. I also had a problem with my Lar Frederiksen vinyl color being canceled and received a grey one instead. I'd likely not ever use this as a site to pre order vinyl records again.”

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Posted 2 years ago

Hello, the Thrice record that you pre-ordered took much longer for the pressing plant to manufacture than anyone expected. There were repeated pressing delays that were completely out of our hands on that on that specific variant. Vinyl pressing times have been very unpredictable but as soon as we received those records we shipped them right out to all the customers who ordered them. The Lars Frederiksen records we were meant to receive never arrived and we were sent a different variant instead. We emailed all customers to alert them of this before we shipped those out and told everyone we'd be shipping out a different color variant and gave everyone the option to get a refund instead of the record if they'd like. These situations are both very rare and we're sorry your orders were caught up in those issues. If there's anything else we can help you out with please feel free to reach out. Thank you.

Posted 2 years ago

“Thanks for supporting indie musicians. Our order status was communicated well and everything arrived as ordered and well packed.”

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Posted 2 years ago

Kings Road Merch is rated 4.1 based on 1,647 reviews