Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,637 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

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“Great quality product and quick delivery. recomend to anyone.”

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Posted 7 months ago

“All was great.”

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Posted 7 months ago

“The package got here relatively quick but the CD came damaged. I tried to email about it and I received a response but when I tried to send proof of the damage the email refused to send— It said the servers were down but when I tried to send a brand new message to the same email it still said the servers were down, so now I’m down by fifteen dollars and I’m not sure what to do.”

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Posted 7 months ago

Hello, We're very sorry you received a damaged CD. Normally we'd send you a replacement but unfortunately, this CD is out of stock. We'll be sending your a refund for your order. Apologies for the issues with your order. Thank you.

Posted 6 months ago

“I wrote to customer service about a vinyl inner sleeve that came damaged (bent and with holes, the paper starting to unstick from itself) and, while I appreciate the 48hrs or less response, they essentially said “sorry can’t do anything about it because it’s cosmetic” when all I’d need is a new inner sleeve. I don’t need a whole new record, I just need a new inner sleeve. I’ve spoken to other fans who purchased the same record and they had similar issues with not only the product but the company refusing to do anything about a damaged product—a product mind you that isn’t just a vinyl, it’s a sleeve with art that I doubt the artist intended to have arrive or packed damaged. To me, it would be like purchasing a shirt that ended up having bleach stains across it and the company refusing to let you exchange it because it’s “cosmetic”. I’m a record collector and this really sucks. Avoid Kings Road Merch if you care about the condition of the product you’re purchasing.”

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Posted 7 months ago

“Frozen Soul rules. Their merch also rules.”

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Posted 7 months ago

“Great product quality; the fabric is amazing. The only issue is that the shade of orange doesn't match the one in the website; I had to edit the pictures to match it.”

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Posted 7 months ago

“Package came quick with all my items”

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Posted 7 months ago

“My Dark Funeral Patches Bundle Arrived Early And Delivered Right Away. Thank You! 🤘🏻🤘🏻”

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Posted 7 months ago

“Item was a described. Well packed.”

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Posted 7 months ago

“Love the shirt, very pretty”

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Posted 8 months ago

“Amazing products, and great costumer service. I had a tiny issue and it was resolved promptly and with kindness.”

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Posted 8 months ago

“I’m extremely impressed with the response time and immediate action to resolve the delivery issue.Kings Road Merch Rocks!”

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Posted 8 months ago

“Get selection of stuff and is always shipped on time.”

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Posted 8 months ago

“Bought two of the same cd, one for myself and one for my long distance best friend. Quality was fantastic, service was quick, I'll definitely order again sometime soon.”

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Posted 8 months ago

“It was perfect. Great look, great size. I got a medium and it fit exactly how I like them to.”

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Posted 8 months ago

“Excellent quality, item looked exactly as advertised and came waaaay quicker than I thought it would”

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Posted 8 months ago

“everything arrived correctly, packaged perfectly, and quickly!”

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Posted 8 months ago

“Kings Road resent an order to me that was returned. It looks like I had the incorrect zip code. That was very nice of them . Everything shipped was great and I will buy from again!!”

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Posted 8 months ago

“It’s so soft!”

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Posted 8 months ago

“Good communication, packaging was great no damage at all I’m very happy with kings road Thank you”

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Posted 8 months ago

Kings Road Merch is rated 4.1 based on 1,637 reviews