Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

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“Ordered a patch and I love it! Shipping took a little bit but overall amazing quality patch and great communication when something was wrong”

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Posted 4 years ago

We're glad you love the patch, thank you.

Posted 4 years ago

“While I received my order in a timely matter, I am pretty disappointed in the quality of materials used. The flannel that I received looks like it’s made of felt or something.”

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Posted 4 years ago

Hello Kevin, while we've never had any complaints with any of the flannels we've carried before we'd be happy to help you out with a return if you're unhappy with an item you've received. Please contact us at support@kingsroadmerch.com if we can help you our further with this. Thank you.

Posted 4 years ago

“Probably the best band merch seller out there. I've dealt with plenty of others (and am currently dealing with them...) and this company is awesome! Fast shipping, great tracking, quality products! Great all around experience.”

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Posted 4 years ago

We appreciate it, Taylor. Thank you!

Posted 4 years ago

“Super fast delivery and even better delivery fees....$0. Also first rate merchandise 👍👍👍👍”

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Posted 4 years ago

Glad to hear your order arrived quickly! Thanks for your order and the feedback!

Posted 4 years ago

“Everything I order arrived in a timely manner, even around the holidays. The shirt I ordered feels nice and looks great. I'll definitely be ordering more in the future”

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Posted 4 years ago

Wonderful! Thanks for ordering. We appreciate your business.

Posted 4 years ago

“Sizing is good, came pretty fast too”

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Posted 4 years ago

Glad to hear it! Thanks for ordering!

Posted 4 years ago

“This company is Wonderful. Just wonderful.”

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Posted 4 years ago

Thanks so much! We appreciate your business. Cheers!

Posted 4 years ago

“I was disappointed with the packaging of my order. An adult medium hoodie and two records were crammed into a record mailer. The tape had clearly broke apart and been restored with clear packing tape. My items were intact but the free enamel Interrupters pin was missing and it was supposed to be part of the gift.”

Helpful Report

Posted 4 years ago

Hi Julia, Glad the items still made it intact. We'll have another Interrupters pin shipped out to you. Cheers, KRM

Posted 4 years ago

“I’m not happy because the thread is coming off the hat I ordered and I have called and left emails to solve this problem but no one gets back to me. This is also supposed to be a Xmas gift”

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Posted 4 years ago

“.t shirt is a small its tight in the chest and arms but really long on the bottom, the black cap is kinda small in length. The hoodie is also really tight in the arms and shoulders and by the belt line but loose in the middle seems like a blind person stitched these clothes. Then the baseball length shirt is also a small but way to short and really tight in the arms and everywhere. Seems like the sizes are just suggestions never buying from this place again, pure trash”

Helpful Report

Posted 4 years ago

Hi Andrew, If you are not satisfied with the fit of your items, they can be returned for a refund. Please visit the link below, click on return/exchanges and follow instructions as is. http://kingsroadmerch.com/help/ Regards, KRM

Posted 4 years ago

“Bought it for my sister. Received the tank top with glue on it. Took about 10 minutes to remove it. Some spots are still sticky. The print is good.”

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Posted 4 years ago

“Super fast, excellent service!”

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Posted 4 years ago

Thanks for ordering! We appreciate the business and positive feedback.

Posted 4 years ago

“I did not receive the pin from the Jimmy Eat World Surviving vinyl bundle.”

Helpful Report

Posted 4 years ago

Hello Andrew, We do apologize for the oversight, your remaining item will be shipped out shortly. We will send a link to track your package privately. Cheers, KRM

Posted 4 years ago

“I wish when I ordered 2 of the same record you guys would send me both of them instead of me having to message you guys saying you only sent me one of the two items I ordered. This is happened to me about for five times over the past year and a half now but you guys have always message right back and re-sent the other item that I didn’t receive. I just feel that you guys have a lot of oversight that is being looked there and could probably save a little bit more money if you guys just slow down and process the orders like you’re supposed to I don’t understand why always have to write it seems like one out of every three orders you guys mess up of mine again you guys always do take care of it but it is really annoying having to message you just about every other time that you guys have messed up my order. thank you again for always taking care of it. You guys asked for a survey so I’m just trying to help you guys out thanks again for all the great items and records over the years Dan Dahlberg”

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Posted 4 years ago

“shirt is great - thank you”

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Posted 4 years ago

We're glad you like it! Thanks for ordering.

Posted 4 years ago

“Everything I thought they would be”

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Posted 4 years ago

Glad to hear it! Thanks for ordering.

Posted 4 years ago

“I have not been getting shipping notices from this site. When I buy records they sit for days in the front office of my apartment complex. It stresses me out because Florida heat is a killer.”

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Posted 4 years ago

Hello Andrew, We will be shipping out your remaining item shortly. An email was sent for your new tracking link. Cheers, KRM

Posted 4 years ago

“Got what I order very fast and everything fit to size. Site was very easy to use and would definitely recommend buying from them! 10/10 I will buy again from this site”

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Posted 4 years ago

Thanks for the positive feedback! We're glad you had a good experience and appreciate your business. Thanks!

Posted 4 years ago

“Good shirts, good service, good times.”

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Posted 4 years ago

Thanks! We appreciate your business!

Posted 4 years ago

“Nothing wrong with the shirt, but the two day shipping showed up after ten days of waiting, why did I pay extra for that?”

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Posted 4 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews