Kings Road Merch Reviews

Name: Kings Road Merch
Address: Kings Road Merch 1520 Knowles Ave, Los Angeles
Rating: 4.10

4.1 Rating 1,632 Reviews

74 %

of reviewers recommend Kings Road Merch

4.1

Based on 1,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5

About Kings Road Merch:

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.

Visit Website

Phone:

+1-323-244-4728

Email:

info@kingsroadmerch.com

Location:

Kings Road Merch 1520 Knowles Ave
Los Angeles
90063

Kings Road Merch 5 star review on 26th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Preordered a CD and it was several weeks late, not signed, and the case was broken.”

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Posted 3 years ago

“I purchase from Kings Road fairly often. In my experience the merch is always of the highest quality. They have the latest apparel designs, and the shipping is quick. Kings Road is usually the first webstore I check when looking for music and merch from my favorite artists. Highly recommended!”

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Posted 3 years ago

“The tshirt seems of decent quality but it runs very small. Size up one if not 2 sizes! I had to exchange for a bigger size, which was an easy process to do, just had to pay for shipping for the exchange.”

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Posted 3 years ago

“I'm a pop punk fan who is 6'3 and lift weights I need a 3XL shirt most Band don't have my size but sometimes they do but then after 2 weeks I get a email saying they sold out of my size lol so I got a refund without asking so that was cool”

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Posted 3 years ago

“Love the shirts! Fabric is soft, graphic is cute, and people compliment it all the time. My husband and I bought matching shirts so we can coordinate and support the band :P”

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Posted 3 years ago

“I didn't receive a tracking number when the order was shipped. Tracking number would be nice to have. Also one of the spines on the vinyl cover was ruined from shipping.”

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Posted 3 years ago

“Love my purchase. Will be continue to use Kings Road Merch for future purchases”

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Posted 3 years ago

“If I could do zero stars I would. The re-issue album I purchased on 8/26 with a release date of 9/24 is still not in my hands on 10/25. I emailed on 9/29 for an order update and was told the release date was 10/8 - the album was on the shelf at my local indie record store (Blue Stingrays: Surf-N-Burn). If I hadn't already been charged for the album by Kings Road I would have purchased the album locally weeks ago. Terrible service. NEVER AGAIN!!!! I will stick with my local shop, no games.”

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Posted 3 years ago

Hello, Unfortunately our exclusive variant was delayed by the pressing plant and we contacted all customers about the delay on 9/24. We shipped these records out to everyone as soon as they arrived at our warehouse. The standard black vinyl for this release wasn't delayed as much as our exclusive blue dream splash colored vinyl so retail stores may have had that in stock before we got our copies. We're sorry for the delay with your order but we did keep everyone informed of the delay and shipped out the records as soon as they arrived. I checked the tracking on your order and it looks like it delivered to you today so we hope you're enjoying the record that you ordered now. Thank you!

Posted 3 years ago

“Overall satisfied with the quality, though I felt like the size M that I got was a little smaller than I would have liked.”

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Posted 3 years ago

“Great looking shirts!!”

Kings Road Merch 5 star review on 24th October 2021

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Posted 3 years ago

“I have purchased hoodies hats tshirts and pins from various artists. Everything has been on time and all the merch is awesome.”

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Posted 3 years ago

“Very happy with my order will purchase again!”

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Posted 3 years ago

“Paid 26 dollars to deliver a sweater 3 weeks ago and I’m still waiting, I hope it comes before my sons birthday but Im not giving my hopes up.”

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Posted 3 years ago

Hello, The shipping price is just based on the weight of the item(s) ordered and the shipping method selected. I see you placed your order on 9/29 and we actually shipped out your order that same day. It seems like USPS is just taking a while to deliver your package, unfortunately. Based on the tracking, it appears to still be in transit to you and hopefully they'll deliver it to you very soon. We've sent you an email with a link to track the order in case you didn't get that already. Thank you! -KRM

Posted 3 years ago

“Made it on time and in perfect condition!”

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Posted 3 years ago

“My shirts were perfect, cd case was broken snd was supposed to be signed because I ordered it before September 13 I believe was the date.”

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Posted 3 years ago

“Cool shirt; pretty comfy. Didn’t receive the second shirt I ordered, and not a fan of the fact that they didn’t inform me that that shirt was out of stock until I reached out. But at I received a refund. All and all, acceptable brand.”

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Posted 3 years ago

“Prompt shipping and good communication”

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Posted 3 years ago

“Stuff came surprisingly quick, though the cost of shipping to Canada was a bit outlandish.”

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Posted 3 years ago

“Shirt came in wrinkled and with a small stain. It feels very cheap and thin. design is sick though.”

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Posted 3 years ago

Hello, please let us know if you need a replacement shirt if the one you received is damaged. You can email us support@kingsroadmerch.com for that. Shirts can always get wrinkled after being packed and shipped but if it's got a stain on it we can definitely get you a replacement. Thank you!

Posted 3 years ago

“Everything fine, pretty good stuff.”

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Posted 3 years ago

Kings Road Merch is rated 4.1 based on 1,632 reviews