KinkyCherries Reviews

Name: KinkyCherries
Address: Legacy Centre Hanworth Trading Estate Hampton Road West, ,, London
Rating: 4.82

4.8 Rating 1,923 Reviews

97 %

of reviewers recommend KinkyCherries

4.8

Based on 1,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0844 567 5740

Email:

support@kinkycherries.co.uk

Location:

Legacy Centre Hanworth Trading Estate Hampton Road West, ,
London
TW13 6DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good discreet and fast *****”

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Posted 8 years ago

“Yeh. That was nice”

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Posted 8 years ago

“Fabulous”

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Posted 8 years ago

“Quick despatch and quick postage. Very good and will be buying again.”

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Posted 8 years ago

“Very quick and discreet delivery.”

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Posted 8 years ago

“very good”

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Posted 8 years ago

“charges are misleading”

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Posted 8 years ago

Dear Aquilla, as a KinkyCherries employee I would like to assure you that we do everything within our power to make our charges clear and transparent for international buyers. You placed your order in GBP and not in your local currency. We’re a London-based company (United Kingdom) and trade only in British Pounds even for international orders. Your bank converted £32.94 into 50 US Dollars using the historical conversion rate of 1.50 for 3rd Dec 2015. Please do not hesitate to contact us again at support@kinkycherries.co.uk if you have any further questions or feedback. Kind Regards Kate Customer Care Team

Posted 8 years ago

“wife loved it and we had lots of fun too”

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Posted 8 years ago

“Fast and smooth, just as I like it.”

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Posted 8 years ago

“Fast and efficient service”

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Posted 8 years ago

“Quick and no hassle great company to order from”

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Posted 8 years ago

“Item I bought online was delivered promptly and in perfect condition in discrete packaging.”

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Posted 8 years ago

“Great”

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Posted 8 years ago

“Don't agree with the refund/exchange policy at all”

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Posted 9 years ago

Dear Customer, I'm sorry to hear you disagree with our return policy. We do try our best to make sure our customers are happy! We could not authorise a refund of your 2nd product, since it was returned without packaging, instructions and manufacturer's warranty code was missing too. Please let us know if we can do anything to help you further. Kind regards, George Customer Care Team

Posted 9 years ago

“The product is excellent. The only problem wa that it should have been delivered by Royal Mail 24hrs and it item was delivered 4 days after it was dispatched at which point I was out so I then had to travel 3 miles and back to collect it from the post depot. This ofcourse isn't the fault of the company but with the royal Mail. You might want to consider adding another delivery provider as an option.”

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Posted 9 years ago

“I did not get the item. It was sent back by customs. I sent many emails requesting a refund and/confirmation that they received it back. Asked for them to check with their shipper - I have never got a response. It was not a small order.”

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Posted 9 years ago

Dear Customer We are sorry to have read your negative experience. We can only go on the tracking information that we currently have. The tracking link below shows the status as successfully delivered through Bahrein Customs Department on 8th Oct 2015 and it has never been returned to us: http://track.trackingmore.com/royal-mail/en-RU621022351GB.html The refund will be issued immediately after we receive the parcel back. Please contact Bahrein Customs and ask them to provide you a return tracking Ref number. Alternatively, if they have returned the parcel with the same tracking number, then it should be automatically updated when we get it back. Kind Regards Kate Customer Care Team

Posted 9 years ago

“Superb service and very quick dispatch”

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Posted 9 years ago

“Good informatio on purchase emails, also a quality product very pleased”

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Posted 9 years ago

“Carnt comment haven't received the goods yet ?”

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Posted 9 years ago

We are pleased to confirm that we have now resolved your issue. I'm sorry again about the lost item. We've made a formal complaint to Royal Mail about the loss of the original parcel. Please do not hesitate to contact us again at support@kinkycherries.co.uk if you have any further questions or feedback. Kind Regards Kate Customer Care Team

Posted 9 years ago

“Amazing”

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Posted 9 years ago

KinkyCherries is rated 4.8 based on 1,923 reviews