“I recently had a kitchen makeover with Kitchen Wizard , very pleasant staff and helpful throughout , efficient and thorough , thanks Graham and Tracey”
“I am absolutely thrilled to share my experience working with for my recent kitchen renovation. What started as a small, outdated kitchen has been miraculously transformed into my dream culinary space, thanks to the exceptional craftsmanship and dedication of the team.
Let's start with the cabinets - they are simply stunning. From the moment I laid eyes on them, I knew they were the perfect fit for my vision. The attention to detail and quality craftsmanship are evident in every inch, and they have become the focal point of my new kitchen.
The installation process was seamless, a testament to the expertise and skill of the team at Kitchen Wizards. They worked diligently to ensure that every cabinet was placed with precision, resulting in a flawless finish that exceeded my expectations.
Throughout the renovation journey, communication with Milosz was nothing short of stellar. He kept us informed every step of the way, providing updates and addressing any concerns promptly. Their commitment to keeping the lines of communication open made the entire process smooth and stress-free.
The electrical work done is impeccable. The lighting fixtures they installed not only illuminate the space perfectly but also add a touch of elegance to the overall design.
And let's not forget about the countertops - they are absolutely gorgeous. I couldn't be happier with the quartz option chosen. It adds a luxurious feel to my kitchen and ties the whole look together beautifully.
In addition to the cabinets and countertops, the new hardwood floors have completely transformed the space. The warmth and character of the wood bring a sense of coziness to the kitchen, making it a welcoming environment for cooking and gathering.
Last but certainly not least, Kitchen Wizards installed a new patio door, which has not only improved the functionality of my kitchen but also floods the space with natural light, creating a bright and airy atmosphere.
In conclusion, I cannot recommend Kitchen Wizards highly enough for anyone considering a kitchen renovation. Their expertise, attention to detail, and commitment to customer satisfaction are unparalleled. Thanks to them, I now have the kitchen of my dreams, and I couldn't be happier with the result.
Check out their Instagram!”
“We recently had our kitchen renovated, it was done quickly and and professionally. It was completed on time and for the negotiated price. The staff was professional and courteous”
“Absolutely shocking experience. Ordered door from them and they continued to make up when it would arrive. It still hadn’t arrived and now they won’t respond to my emails or calls or voicemails and have not refunded me either. Avoid, avoid, avoid!!!”
“Avoid this company like the plague 😢 let us down time after time.... took our money quick enough but we wasted three days leave waiting for them to arrive on agreed days, when they finally arrived in early June they started the job and then disappeared.... wouldn’t answer calls, texts or emails.... we’re stuck with an unfinished kitchen and a very sour taste in our mouths..... abysmal way to run a business....”
“I’d advise people to stay away from them 3 months now and they still haven’t come out to fix my press that had fallen off the day after my kitchen was done!!! Being told they be out and still waiting absolutely dreadful and very stressful how they treat their customers and a big gap left in my kitchen!!!”
“Absolutely dreadful service, my kitchen was to be done on the 6th and 7th December, the courier arrived with the kitchen on the 6th expecting a fitter to be here (fitter never turned up), the courier unloaded what he could into my house because the counter top was too heavy to be lifted by one person and said he would return the following day when the fitter arrived. I checked with the Kitchen Wizard office to be assured that the fitter would have the work completed within a day. I specifically said that I didn't want a situation where somebody was still working in my house at 7p.m. on a Friday evening, and I was told that would never happen. A further phone call with Graham on the evening of the 6th assured us that the fitter would arrive at 8:30a.m. on the 7th. The courier arrived back with the counter top at 8:30a.m. on the 7th, but the fitter didn't turn up until 10:30a.m. The drawers (despite being measured previously by Tracy) were the wrong size, and there were also kitchen doors that were opening the wrong way. The fitter worked until 7:30pm and left the kitchen unfinished. There is no edge on one of the doors, the tap was loose, the pipe below the sink (where the dishwasher is plugged in) was left unearthed, and the trim wasn't applied to the cabinet frames. The next day (Saturday the 8th), the kitchen tap was loose, and there was a leak underneath the sink. I couldn't reach Tracy on her mobile, and when I eventually got through to Graham to complain he hung up on me. They did contact the fitter who arrived, re-earthed the pipe, stopped the leak but never tightened the tap. The following week Tracy called me to say that the fitter would be with me on Wednesday the 12th, (the fitter was to phone me in advance), but nobody arrived. Since then, despite numerous telephone calls, emails and text messages, the only contact we have had with Kitchen Wizard was when somebody I had never met called to my house last Saturday, dropped off the replacement doors and drawers and told me that the fitter would be here the next day. When I pointed out that the following day was Sunday, he asked would I be in and said the fitter would contact me Sunday morning. I haven't been contacted at all since then. I am now left with an unfinished door, doors that are incorrectly fitting, no trim on the cabinets, ill-fitted surrounds and cabinet bases that are loose. I also have a tap that swivels around and is about to fall off (above a cabinet that has an appliance plugged in below), and two cabinet doors and drawers sitting in my hall. Despite numerous emails, text messages and phone calls, I have received no communication at all from Kitchen Wizard. We paid promptly, didn't haggle over the price, and accepted the dates we were given by Kitchen Wizard for the fitting along with providing ample opportunity for Kitchen Wizard to rectify their shoddy work. It gives me absolutely no pleasure to post this review, but if it saves somebody else from the appalling customer service and sloppy workmanship, it will be worth it.”
““ I recently ordered a kitchen from Kitchen Wizard. The service and quality was second to none and Declan was extremely helpful in assisting me to realise the design for my kitchen. Declan and the team were a pleasure to deal with, Declan had great patience and paid great attention to detail. The suggestions and design proposals which he put forward took into consideration my brief to him as to how I wanted the space to function. He understood my vision and went over and above what you would expect in terms of consultation, design and fitting".”
“I cannot recommend Kitchen Wizard enough, they are a top class company and it was evident from my first enquiry email to Emma right down to the personal attention from Tracy throughout the process, that their Customers really matter to them. Darren & Co did a superb job fitting my new doors, counter tops and sink and were also a pleasure to deal with. I’m absolutely thrilled with my kitchen makeover which has not only impressed me but also some friends who no doubt will be making their own enquires shortly. Thanks again Tracy & team for a seamless transformation of my old kitchen.”
“My kitchen looks lovely but The corner cupboards don't reach each other. Gap of half inch in inner corners where a mouse could get in. Michael was to ask u to order inverted strips to cover same.”
Hi Margaret,
thanks for taking the time to leave a review, it is very much appreciated.
It was lovely chatting to you during the week, as promised new slightly wider corner doors are being manufactured now. We'll be in touch as soon as they're ready for fitting.
Kind regards
Tracy
“This was my second order from kitchen wizard. It arrived very promptly and was exactly what I wanted. Cabinet where very easy to assemble. The doors look really good and were drilled exactly to the measurements I had given. Only thing that wasn't supplied was the screws to fix the hinges to the doors. Overall I was very happy with my purchases.”
Hi Tony,
thanks for the great review, we're delighted you're please with the kitchen doors and cabinets.
Screws aren't included with the complete units but in light of your comments we will be highlighting that in the product description and looking to see if we can include them in the future.
Thanks
Tracy
“My order was quite small but the attention I received was beyond my expectations. The attention to detail from taking the order to final delivery was exceptional. I dealt with both Tracey and Graham and found them to be extremely helpful. I would highly recommend this company.
Gerry Kenny”
“Needed bi-fold hinges for corner kitchen cabinet doors. We contacted Kitchen Wizard and spoke with Tracy, who is very helpful and efficient. The hinges arrived by post the following day.”
“The girl i was dealing with online was very patient and very helpful. Everything arrived
In perfect condition. Just the doors were slightly warped but
did not effect overall finish. I would highly recommend and
would purchase again.”
Hi Patrick,
thanks for the review, much appreciated.
As we were unaware of any issues with your doors I'll drop you an email and we'll investigate further. We have absolutely no problem replacing any doors that don't arrive in perfect condition.
Regards
Tracy
Thanks for the great review Joanne and best of luck with the kitchen makeover.
The oakgrain mussel shaker is a lovely choice, should look fantastic in your kitchen.
Thanks
Tracy
“Great service, good price, excellent product.
The follow up service after order couldn’t have been better, and prompt delivery as well.
Would recommend this Company to anyone and will definitely be using them again.”
