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Kiwi.com Reviews

1.1 Rating 1,324 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
It has come to the notice of authorities that many unregulated companies are using clone websites to target citizens and hence it has issued a warning to all consumers not to deal with any unregulated companies and not to be lured by their false propaganda of unrealistic returns on investments, and not to fall in their trap.
posted 3 months ago - Verified Buyer
SCAMMERS! SITE RETURNING ERRONEOUS DATE AND HOUR OF THE FLIGHT ONLY AFTER THE PAYMENT IS DONE. THEY MAKE YOU PAY AGAIN IF YOU WANT TO ADJUST THE ERROR AND THEN AGAIN THE SITE RETURNS ERRONEOUS DATE AND HOUR OF THE FLIGHT! IN THR ATTEMPT TO BOOK 2 URGENT TICKETS I’VE PAID 3 TIMES, AND NO REFUND RECEIVED FROM THIS BOOKING AGENCY EVEN IF THE FLIGHT OPERATOR REFUNDED THEM ALL THE MONEY IN ORDER TO BE RETURNED TO THE CLIENT’S ACCOUNT!
posted 1 year ago - Kitty
And thanks to that I found out they messed up the luggage for one of the flights! They forgot to add the luggage for one of the returns! I had to pay extra for all that.
posted 2 years ago - Abraham Alvarez
com way better customer service and they handle all there returns on time.
posted 4 years ago - Shanti Gimenez