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Kiwi.com Reviews

1.1 Rating 1,324 Reviews
B-
Happiness Grade
B-

Customer Service - Average

65.86%
Industry Average
Would like to thank The PAMELA EXPERTS for their excellent and very efficient service, from the time of my application through to the end.
posted 3 weeks ago - lori Dj
Kiwi.com customer service is responsive and helpful. Its competitive pricing and efficient delivery enhance the overall user experience. However, clearer return and refund policies could benefit users.
posted 1 year ago - Natalia
What really let them down was just the lack of customer service.
posted 2 years ago - Ben
it provided me very good service and sent me boarding pass earlier.
posted 2 years ago - Paulie Ngam, Thailand
Excellent service, kept well informed and great flight price
posted 2 years ago - Josie Greveson