“I ordered a skort in the same size as the high rise shorts. The high rise shorts fit perfectly but the skort was way too big. I would have thought the sizes were consistent. I reached out to Knix and received a too bad so sad response - final sale. Guess that is what happens when you don't have a store in your area. Very disappointed with their response and customer service.”
“Unfortunately, the bra straps come away from the bra. It happened with the first bra I purchased over a year ago and thought it was a fluke. My handy husband glued them on. Purchased another two recently and it happened on both bras. I returned them as I fear walking down the street and the straps giving way. They must know of this issue but have not bothered to reinforce the straps correctly. Also, they are super delicate and lose their shape really fast. I would not recommend as they need to redesign these flaws first.”
“I will never set foot in Knix store again. I spent a long time really trying to find best choices. They took my choices and went to inventory to bag and charge me. I got home and 5 of my 6 choices in the bag were wrong. $300+.worth. My experience at Knix was stressful, products with annoyingly ridiculous sizing, and questionable quality. I tried, and gave them 1 star because when I went back next morning, they did a full refund although they made clear that was not normal policy. Bad experience all round. Never again.”
“Not a good company to deal with. They say returns are possible till you try and return something. Ordered inXL and was sent a medium but apparently will not exchange even though item size is their fault. Cannot wear as can’t put on so exchanges and returns are not honored.”
“The entire production is a lot of advertising and bad product. Thank God I only bought 1 bra on sale $38 - bad/weird fit -no nip shield at all and the website for return or chat is a zero ....should be minus 0.....would not, will not ever purchase anything from this company again--if I understand right it might be returnable for exchange but even that is jumbled as in aa simple straight forward answer ORDER # 2509080-INT”
“Don’t like them at all. Went to return them only to find out that I can’t. Called customer service three times and no one ever called back or emailed.
The strap adjuster does not stay in place, there is no support, all around I am very dissatisfied and I’m out a lot of money. Don’t waste your money on these!!!!!”
“So here is my crazy story. I bought over $1000 of the Knix products. Why, well it looked like a great idea, and the colors and design were just so irresistible, I bought the store. Big mistake on my part because I hate most of the products. I force myself to wear them, knowing how much money I spent, and curse everytime I wear them. I have 4 bras out of all my purchases that I actually like. All the underwear boy shorts,thongs, bikini are absolutely awful. The crotch is to narrow, and as a nurse I am walking alot, the back constantly rides up my butt, so I keep picking at them trying to put them back in place. Not an ideal look in the hospital.
I reached out a year later, I know a bit late, but life hasn't been kind to me over the last year. Obviously they won't exchange or refund, but they offered me absolutely nothing except were sorry. I will donate them, hopefully someone will be happy with them. This seems to be a popular company, but I can't possibly be the only one dissatisfied. Please beware, and use there policy of 30 days if you are unhappy like myself. I gave 2 stars because of the few items that work otherwise I would give a 1 star. Sorry Knix, but I thought you should know. Also stylist was inaccurate with sizing, my bad for not reaching out sooner. I won't add pictures of my underwear up my bum or the bras that squish my boobs, sorry, I have some pride, lol 🤣”
“Highly overpriced, uncomfortable & no support for larger gifted women.
I follow the size chart & was really excited for these to arrive. Shipping took 2 weeks!
These are typical stretchy, unwired bras, nothing special about them. These do not work for large chested women unless you are a fan of the uni-boob. Even then, I would not wear these if you don't like jiggle & bounce, not for any sort of exercise or vigorous activity.
I will not purchase any of their products ever again.”
“I incorrectly sized myself for the pull over Luxe Bra and was seeking an exchange. I went to the website, and after just a few click I had exchanged it for another size. But the absolute best thing is when I clicked continue to finish processing the return of the product….. it said no need to return the product please donate it to a woman in need. WOW!!! WHO does that???? Nobody. They said pay it forward and that’s what I plan to do. Absolutely Great Company!!”
“Waste of money! Initially, they fit great in the waist and legs, but they don't stay put on the bum - they rid up and I am constantly picking them out of my bum! They also stretch out very quickly. They are made from the strangest material - feels like plastic or rubber? Don't waste your time or money!”
“I have no good word for this organsation, pay for my order. And than hear nothing anymore 😥😥😥😥🥵🥶. How low can you get ?????
Do not buy anything here.”
“That very expensive bra was very comfortable the first couple of times I wore it today however it started writing up my chest would not stay put below my breasts away it shouldn't it was very uncomfortable. I'm going to seek a refund”
“They took my money won’t answer my calls! Virtual assistant said they had been delivered and then said they were wrong and they were crossing the border! What does that mean ? I then called again no agent please leave another voicemail”
“I absolutely love this bra!
I hate to admit this but I originally bought a Knix bra to prove there was no such thing as a comfortable bra; I was wrong. I didn’t realize just how comfortable it was until I threw it in the wash and put on one of my traditional underwire bras. This thing is miserable to wear after having worn a Knix bra and I can’t wait to take it off and get my Knix bra back on.”
“Amazing customer service. I purchased 2 Bra's and 1 did not fit right.
No hassle for the return. I have purchased 3 in total over the last 2 years and sometimes they just aren't right so very pleased with the customer and the 2 Bra's that fit.”
“I’ve been searching for years for a comfortable bra. I waited forever for the bras to arrive. I’m a big woman and ordered a 3X according to their chart. I can barely get the bra over my head much less fit over my ample breast. A complete ripoff. I wish I had read the reviews before I bought them.”
