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Knixwear Reviews

2.7 Rating 1,082 Reviews
39 %
of reviewers recommend Knixwear

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Knixwear 1 star review on 19th October 2024
Anonymous
Knixwear 1 star review on 4th September 2024
Marcy Mason
Knixwear 1 star review on 4th September 2024
Marcy Mason
Knixwear 2 star review on 13th September 2023
Very Disappointed
Knixwear 1 star review on 7th July 2023
Anonymous
Knixwear 1 star review on 7th July 2023
Anonymous
Knixwear 2 star review on 23rd April 2023
Maria Helena Pinto
33
Anonymous
Anonymous  // 01/01/2019
I don’t care if products are toxic if they say they are, so I can judge. Lying about it is not ok. I asked if my products were affected and they ghosted me. Never buying any of their stuff again, though I used to love it
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Posted 1 year ago
Their products & return policy was so wonderful in the beginning. However always pricey but was worth it truly. Now the product literally falls apart after a few washing ( underwear ). Prices and shipping fee exuberant. Initially they were amazing in regards to their return policy. Now it's like an inquisition. I do love their bra though. Please Knix customer over all profit.
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Posted 1 year ago
Poor info on website. Bought a bikini but did not get top. The order / invoice number DOES NOT EXIST!? for online return. No phone number or address to reach company and I'm still waiting 2 weeks for an email reply. Boooo! I will try a BBB complaint but that may not happen as there is no address or phone number. I have since found nicer, more affordable products at Amazon and even Walmart!
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Posted 1 year ago
I received my first order from Knix today. Two of the items did not fit right. One item did fit right. However, I wanted to do return the items that didn’t work for me and send them back to the company so I can get my money back. Instead of getting store credit.
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Posted 1 year ago
Avoid this company at all costs for the refusal to address significant sizing issues, lack of returned phone calls, inability to respond to emails, and having an ineffective live chat - all equating to zero customer service. Promised was a response within 16 days. ( !!! ) My shipment was five days late beyond the promised date. Zero explanation or apology. The sizing chart(s) is magnanimously misleading, meaning a HORRIBLE fit. Trust me, you don't want to see a picture of how bad the fit was. No matter that the underwear was on sale, still very expensive. A return option was not offered, contradicting what is posted on their website - NO one is 'there to help you'. * I'm elated to have an extremely understanding credit card company.
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Posted 1 year ago
I paid $10 for shipping on $85 order then their sizing totally wrong so charged me $13.56 to donate it!!!! Never again
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Posted 1 year ago
I posted a one star based on the experience I had with my online order. I wanted to make an update that since then, Knix has reached out and resolved my issue. I appreciate them taking care of this. Nice recovery!!
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Posted 1 year ago
When I received my bra it did not fit and they said I could not return it.
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Posted 1 year ago
I received Poorly sized bras in the size they recommended. Then learned that I cannot return or exchange. I feel duped and this company should do better and stop robbing women of their hard earned money. I will never order from them again and will tell others about their bad practices. Very disappointing.
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Posted 1 year ago
I purchased two bras not realizing that you cannot exchange any bras from a blowout sale for an exchange. Now I am stuck with two bras that I paid $70 for that don’t fit extremely disappointed in your exchange/return policy.
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Posted 1 year ago
I placed an order for some items but didn’t get a confirmation and didn’t see a charge so I placed another order. The items were on holiday sale. Nothing stated final sale. When received them, the shapes were weird and the fit was strange. I immediately tried to return them only to get a notice saying that they were final sale and couldn’t be returned. I have two family members waiting to see how the items were because they were anxious to buy some. I will of course tell them NEVER to do so. Of course there is no number to call. Very disappointed in both the items and the service. I feel duped. BEWARE!!! BAD SHAPED ITEMS AND RETURNS ARE NOT ALLOWED.
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Posted 1 year ago
I wear a 36C bra. I received my bra today. I couldn’t even get it over my head. I measured what they sent me and it was a 30 not 36. They gave me an instant refund. It clearly says it’s a large but there is no way it’s a large. They told me to donate it not return it but I know how to sew. I might just add 3 inches to each side. Don’t waste your money! Total waste!
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Posted 1 year ago
The leakproof undies worked well but super pricy. 30 bucks a pair? they are THAT good. Like them but owuld buy anymore. Paid 75 bucks for three pair of panties. Too much.
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Posted 1 year ago
Abrasion chemicals caused rashes on my skin panties
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Posted 1 year ago
The purchases misleading I thought I could return them, You can only exchange or get credit very disappointed.
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Posted 1 year ago
The quality is great and I really wish I could wear these bras. The sizing is way too small and the other reviews say the same thing. I measured myself multiple times, and I never have an issue with sizing for other brands, but the size they recommended me barely fits around my band and I’m overflowing the cups.
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Posted 1 year ago
I ordered a bra and was sized before hand. They just sent any bra they had and any size! It did NOT fit! I couldn't find ANYONE that could wear it! It has NO give whatsoever! They SUCK! And charge a arm and a leg! I don't recommend at ALL! Waste of money!!
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Posted 1 year ago
If u have an allergy to LATEX do not buy these. I had a bad reaction….😳 When I reached out to Knix.com they stated there were many components in their product and they did not confirm latex. It would be nice if they knew their product better so they could alert customers w this allergy.
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Posted 1 year ago
I knew I bought a sale item, but I thought if I wasn't satisfied I could get store credit. Evidently, I cannot. I ordered 2 bras. I like one. The other is too small on me. Again, I thought I could get store credit.
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Posted 1 year ago
I ordered two bras and measured exactly according to the directions on the website and could not be more furious and disappointed with Knix. When you first go to the website page, you are offered a discount if you sign up for emails. A lot of companies do this. But when something is wrong with your product and you would like to return/exchange items that don’t fit, etc they don’t say “No because you received a discount.” I measured exactly according to the directions on the website and I was a size 8, which according to the website would fit 40-42D. I felt good about that because I am that size for Skims and VS and both of these companies bras in that size fit very comfortably. The Knix brand bras, I could barely hook around my body and after I did, I was bulging out all over. Way too small! There is no customer service number to speak to anyone. Returns are not an option because I got the 10% off for signing up for emails. They sent me a $10 off my next order discount email for my dissatisfaction. Are you kidding me? Why on earth would I buy from Knix again. I felt scammed. Zero customer service. Buyer beware. And a female posted a review that her period underwear did not work and she found out the hard way—that’s so sad and humiliating. I feel so bad for everyone who got scammed by this company.
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Posted 1 year ago
Knixwear is rated 2.7 based on 1,082 reviews