“Sizing! When ordering on line sizing has got to be consistent especially bras. I ordered 2 bras same style and one was too small. As I purchased on sale the too small bra they will not exchange. They suggested I donate it or gift it. Whoa!!”
“I bought a bra at the beginning of April and I have been wearing the same size for the past 4 years but their sizes are wrong! I wear a 34D and I'm not overly big cheated but I'm wider and I need a bigger cup size so that I don't get marks on the side of my breasts. The size I got felt like a B cup and it pushes my boobs uncomfortably close together and I can't wear it all day like they told me to! I get marks and it really bothers me but because I bought it on sale and followed their sizes, I'm stuck with a bra I can't and can't exchange! Everyone just needs to be aware of their sizes and options for exchanges because these bras are expensive compared the average bra. As they seem to advertise on comfort they should really not ask someone to wear something that hurts in the hope that one day it will fit right!”
“I ordered 5 items online. At the beginning of April. Over $70. I haven’t received any communication other than email stating order received. I tried emailing company- 2 different email accounts came back as undeliverable.”
“Love Knix underwear and the Evolution bra. Feels like second skin. No lines and good fit. One thing to keep in mind with is that the product can feel a bit tight on first few wears, but it soon stretches to fit comfortably.)”
“You can do much better for your money than a Knix bra. The saleswoman told me confidently that the bra will last as much as a year. She added that all bras must be replaced once year. What a crock. I’ve had French bras that lasted more than 5. Gave it a try anyway because I have some reactions to bra materials and within two weeks I have gone up 3 sets of hooks. I look dumpy and saggy. Going to return and invest an extra $30 in a quality bra that lasts 5 years.”
“WOW thanks ladies for all your help and writing your reviews. This really helps. Just like many of you, I’m in search of “the perfect bra” I’m glad I don’t have to go through the same let down and frustration. And on that note, I’m very sorry we still do and there aren’t much for us! It’s a shame really”
“Knix is only hype - no real substance. Tried 4 bras to get right size. None is even close. Very very poor customer service. No attempt to really listen. Only that you should keep trying @ ~ $70 per bra. And neither 4 nor 5 works? Go figure. Spent over $300 and they won’t make any attempt to consider reconciliation. Yes I know I’m past the return date. But yes I’ve tried 4 times. And yes I’ve spent $300 + to try to find what they claim is an amazing bra. Didn’t even come close to a good fit.
G Moore April 2022.”
“Im not understanding how your underware sizing is so very inconsistent!
I have styles in xs and in medium! When I re order xs they are at least 1” smaller than the previous pairs. I understand they have five etc but they are not at all the same as my previous order.
I am replacing several pairs as the seams have rippled over time. I wash in cold, in a bag and hang to dry. Very confused”
“Was recently disappointed in the service I received. I ordered 2 items for my daughter who had been sized at the Knix store as a small, and the size chart is the same for all items, but these items did not have stretch or give to the waist. The size chart says 27" but actually measures 25". These were sale items so were not able to be exchanged but when ordering online you depend on the size chart being accurate. When I shared this with a Knix representative, I did not even recieve a response.”
“I can not even review on the bra also I can say is this company lies. The package was delivered to another location not mine. I call usps and they said it did not come to my address and I tried to fight this but I can not get my 84.00 back and someone else is enjoying my package. Paypal said because it showed delivered they will not reverse the charges. I sent proof it did not go to my home and I have gotten no where. disappointed in this company and in Paypal for not caring enough to look at my proof! This is most dishearten to know that the people working out there just can do what they want regardless of the consumer. So sad. I will never recommend this company. Not to mention I tried to email them at the email on the Knix website and it came back undeliverable. Not a viable good place. No phone to call anyone and emails are no good. Worst experience ever dealing with this company. If I could give them a Zero”
“Don’t give this company your information! I wish I could rate Knix lower. I can’t even remember if I ever made a purchase from Knix, but they do not honor unsubscribe requests in a timely manner. Blatant disregard for regulations. I’m not a troll, I don’t lodge complaints like this all over the place. But I do work in email marketing and understand regulations. Email marketing tools are so robust these days, you practically have to decide to not honor unsubscribes, which this company has apparently decided! Knix, there are federal regulation that apply to you. Please educate yourself. http://www.ftc.gov/business-guidance/resources/can-spam-act-compliance-guide-business”
“Third time ordering, you’d think I learn haha. Tried different sizing for their high rise undies that have the sticky thing under so they don’t move. However they do, they roll. No matter what size I try they roll. I’m not that big roughly 180lbs but have 2 kids and just prefer that high rise look for undies. I’ve heard a lot of good things about knix so I keep giving them a try and completely disappointed each time! Why do you say they won’t roll when they do every time??”
“I actually went into a store in San Diego and was fitted by one of their in-store experts. I was looking for a bra with no underwire, due to the fact I just had a breast reduction and the doctor suggested I not wear an underwire for the first six to seven months. I have actually only worn this bra a couple times and the gold medal loops that attach the strap to the back have already shifted around. Full disclosure here... I'm a thin woman I measure 32 in around... My cup size is a D, but mind you after my surgery they're perfect and do not sag. I truly believe this company needs to reevaluate the way they're structuring their bra. The unfortunate thing for me is I bought the bra and did not return it within the 30 days... So shame on me.”
“H I must say after my experience with the right leakproof underwear I'm impressed. Thank you for reaching out and addressing my concerns. Will you offering a line of leakproof swimwear? I see the bottoms but not the top. I would like to try your bras however not sure what would fit.”
“No help after 30 days. You’re given 30 days to wear it and return if it doesn’t work for you. In to the third month it stretched out and washing didn’t help it shrink back. The bra rides up and when I bend over my breast fall out. I did the personal on line virtual fitting and went with what was suggested. I got the bra extender as recommended since I was told they are tight at first. After the first 2 months the expander isn’t needed, it stretches out too much. Also whatever material that is used irritates my skin to the point of raw spots that have been rubbed. When I called I was given the choice of a new fitting and buying another bra and trying it for 30 days and if it doesn’t work I can return it. For another $60 I declined because 30 days is not enough time to try out a new bra.”
“Placed an order… Use the sizing guidelines… Ordered for bras and they are beyond too small… They are nowhere near what my actual size is. I have contacted the company for two days now to get information about exchanging or returning and no one has responded. $300 potentially down the drain.”
