“Just a warning to anyone who spends the exorbitant price for KNIX underwear. Don't bother they do not stand behind their product. I had one pair that the glue holding the seam together let go and they said I did not follow the care instructions. Since when do you have to wash your underwear a special way.
DON'T BUY KNIX X!!!!!”
“They are certainly not a customer friendly company. I just wanted to exchange for 1 size smaller for 5 pairs of underwear and I worked on line for more than 3 hours and got NOWHERE AT ALL. Think twice before you purchase from them. Next day nowhere still just NEVER PURCHASE FROM THEM AGAIN! No phone number to call customer service! NO CUSTOMER SERVICE AT ALL!👎👎”
“If I could give a 0 star I would. We order over $5,000 in product from them using our HSA. Hidden fee was a 1200 dollar bill from Fedex for shipping fees!! Website had zero disclaimer but at the end when you go to pay and click free shipping, It states "may have fees for orders over 700. We are trying to fight and the company is taking zero ownership. Product was also terrible, didn't fit as stated and over all poor quality. I would not recommend this company to anyone! And, we have reported the company as well as disputed the charges from Fedex. If we had $5,000 cash to just laying around, it wouldn't have been spent at this store. We ordered here because it notes it was for woman, health, and periods etc.”
“Purchased regular Knix panties--not bikini type. Loved that the leakproof pad traveled up to waist in back in the Knix panty. Did not like fit though--left too much cheek hanging out! Bought a pair of panties from Kohls with the leakproof panel in the crotch area only which fit perfectly and was much cheaper.
Now I am worried about washing my Knix panties after reading the reviews--should have read them first. I've have a similar pair of panties I purchased from Kohl's last year that just has the immediate crotch lined--not up the back of the panty. It has been machine washed many, many times and still is in great shape and fit. Won't be ordering any more KNIX”
“I had a virtual appointment. We left for vacation with 3 new bras. After a couple of weeks I started slipping under my bra. Although warranty was past when we returned I thought the company should know. I have send DOZENS of emails and received NO responses. I am a long-time customer of underware with all good service, but ZERO response about these three bras. Be careful buying from these people! Something has changed!!!”
“The product is great UNTIL you wash them - the original products washed well but the manufacturing changed and the recent purchases fell apart within the 3rd wash - I NEVER use dryer but have at times had them in a wash with warm water - I have spend more than $1400 over the past few years on underwear and the customer service for recent purchases was a TOTAL waste of my time. Would ask people if they could recommend a similar product that does not fall apart at the crotch.”
“Bought the thigh saver underwear and the built in pad is horrible. I wasn’t able to wear them more than 5 minutes before I knew I would have a problem. I gave them to a family member and she had the same issue. I don’t recommend these to anyone.”
“Confy but do not trust the period underwear. I was so embarassed. Never happen to me before. My pants were full of blood everybody could see it. I use different brand and never got this problem. Now i dont feel confident no more wearing menstrual underwear. It s like there is no protection keeping the blood inside it went right trough. I bought 2 pairs and i ll have to put them in the garbage. It s a lot of money.”
“Bras are much smaller than size chart. No live customer service only automated. No phone number to contact a real person. I will not purchase from them in the future nor recommend.”
“I have several Knix bras that I love. Tried a new style which does not fit well. When I contacted Knix for the return I was given a refund and told I could donate the bra, which I will do. What a nice policy!”
“The product is amazing!
Good quality, comfort and what to say about the services!! Just wow.
They’re absolutly professionel and fast!
Recommand it 💯!”
“Bought 4 pear of underwear it's like wearing rubber bands any wetness and they stretch like a rubber band and the pad part ends up hanging like a loose diaper.”
“Ordered 2 size 5 sports bra which said it fits up to a 40c. Band width at the largest hook placement was 34 inches. Purchased on sale so no refund available. Be ware of measurements .”
“I have been searching for a bra for so long. I have tried and ware underwireless bras. I heard so many amazing things. went to the store, the sales people are great. They fitted me and I tried on a bunch of bra's. Now that I bought one and have worn it a few times now, it is horrible. I have larger girls and the straps dig into my shoulders, way to thin. I have to pull at the back all the time to list the girls and to stop the back rolls, again strap not wide enough. When I pull down on the back to list the girls, it is like there is nothing holding them as they start to slid out of the bottom. What needs to happen, the shoulder straps need to be wider, the band that goes around the torso needs to be wider. Its just not comfortable at all.
Thanks”
