“I wish I had read these reviews before purchasing. TV ads were also convincing that you were dealing with a good company and a good product. I’ve just received my bras and I’m very disappointed. They just don’t fit. I have written to customer service and I hope I have a better experience than most of these reviews have. Good luck to me.”
“I ordered the lace longline bra. It's awful! The fabric is extremely uncomfortable and feels like brillo. The bra itself does NOT lift and separate! It gives you a mono-boob, an awful, uncomfortable, unattractive mono-boob! I was also told that I could NOT get a refund! We'll see about that!!”
“The bras don't fit. Period. Adjustable straps slip. One piece bras aren't cut high enough to keeps your boobs in place. Dreadful. Don't waste your money.”
“The products are expensive and there is no accountability for returns
No telephone number and a bot to chat with
Emails get bounced back saying they have a high volume
No transparency here extremely frustrating
Will not order from them again”
“I have emailed this company multiple times over the past 4 weeks to get return information. Every email is responded to with an automatic reply that states they are experiencing a high volume of inquiries. What a scam. I will make sure I let everyone know that this company is dishonest.”
“I ordered three pair of leak proof underwear. Then I went out online and looked at the reviews which were very bad. I sent an email to customer service and requested a refund. They were very obliging and once my order was received I processed the refund. I will not do business with knix again but their customer service was very helpful thank you”
“Got one bra & two panties. None of them fit. The bra squeezes my boobs together. When purchased it sais returnable but now after a two week wait rec'd an email say they are returnable but NOT REFUNDABLE!!
I don't like the product. Buyer beware. Don't order from this company”
“The biggest draw was that they have virtual fittings to help you get the perfect fit. Tried to book a fitting, instead got an e-mail that because they have a higher than normal volume of bookings they sent me instructions w/a diagram of how to measure myself. I did that same measuring before I ordered the bra. I followed all their instructions about wearing it a lot, so it would learn to conform to my shape. Washing it several times but to no avail. Can only exchange it because I bought it on sale. Sent them a detailed description of how it was fitting me and no response. Will try on my own to make this expensive bra fix me better. Don't advertise a service that you can't provide. You get 1 star because the material is nice. Sorry I didn't read these reviews before I wasted my money.”
“The bra is to small. But the worst part is even washing it over 3 times, it gives me a rash where the straps and around the chest are at. I have other bras made out of the same material and they so not give me an itchy rash.”
“So I got the three pack and wore them on several nights out drinking in Nashville with a group of girlfriends. Typically when I drink several alcoholic beverages I have trouble holding my urine until I get all the way to the toilet. Sometimes I have a few drops leak out when almost there. This happened as usual and the undies worked great. They seemed slightly damp when I first pulled them back up but that sensation passed quickly. No odor or issue after that. They were comfy for a plus size gal, and cute styles. Would def say they are a must buy!”
“I was so very disappointed with my recent first purchase of a Knix bra. It was the WingWoman Contour Bra. The fit was OK & it didn’t rise up like other wireless bras but there was no definition between my breasts I looked like I had one big uniboob across my chest. 70+ dollars is a lot to pay for a bra that doesn’t work! In addition, I never received my discount. So disappointed!”
“This is my 5th email & called only to be disconnected. These bras are not good quality, not good sizing & NO CUSTOMER SERVICE. I don't know ow how you do business. $55- is alot of 💰 money & you are scammers - this is fraud & now you can deal with my bank.”
“Bra was way too tight in the beginning then it finally relaxed.. Fit great. Washed and dried according to instructions, after about 3 months the elastic on the bottom would not hold my breasts in the bra. Would not recommend .”
“I have been trying to contact knix to return a bra that is ridiculously too big!! The phone#- recording then hangs up- online chat box doesn't give choices- this company does not care about customers- take my money- offer refunds but will not provide ADDRESS!! SO I will report as scam & FRAUD!!! STAY AWAY - I AM NOT THE ONLY ONE!! BRAS TOO BIG TOO PADDED! PLEASE DO NOT BUY!! UNLESS YOU WA T TO THROW YOUR MONEY INTHE GARBAGE LIKE THE KNEE PADA THEY SELL AS BRAS . CALLI G MY BANK- THAT'S HOW I DEAL WITH KNIX!!!”
“Bra was wrong size and numerous attempts to reach customer service proved pointless. I will never order from this company again and I will now turn the situation over to my credit card company.”