“The bra would be awesome if the band wasn’t so tight. I ordered an XL which says will fit up to 40”. I’m 38”. The bra from last hook to main hook is 32”. Squish. I initiated a return with no problems.”
“The fabric is flimsy and the cotton gusset in their underwear bunches up into your hoo-hoo. I'd rather spend more money on Hanky-Panky, knowing they actually fit!!”
“Purchased regular Knix panties--not bikini type. Loved that the leakproof pad traveled up to waist in back in the Knix panty. Did not like fit though--left too much cheek hanging out! Bought a pair of panties from Kohls with the leakproof panel in the crotch area only which fit perfectly and was much cheaper.
Now I am worried about washing my Knix panties after reading the reviews--should have read them first. I've have a similar pair of panties I purchased from Kohl's last year that just has the immediate crotch lined--not up the back of the panty. It has been machine washed many, many times and still is in great shape and fit. Won't be ordering any more KNIX”
“The product is great UNTIL you wash them - the original products washed well but the manufacturing changed and the recent purchases fell apart within the 3rd wash - I NEVER use dryer but have at times had them in a wash with warm water - I have spend more than $1400 over the past few years on underwear and the customer service for recent purchases was a TOTAL waste of my time. Would ask people if they could recommend a similar product that does not fall apart at the crotch.”
“I was anxious for a wire free bra and ordered from knix. Never again! Worse fitting bra! Gapping at underarms and produced a uniboob. I will donate. Also uncomfortable.
Underwear fits poorly from waist to crouch. Too long! Waste of money.”
“Returns are supposed to be made easy for customers…..not with KNIX. Spent over an hour with trying to make a return. I will see if customer service is at all helpful but they don’t answer too quickly. Their suggestions for size are way off causing returns. Won’t be buying again nor will I refer a friend.”
“I don't know if anyone has this issue but the bra rides up. I don't know how to delicately explain it but if I put my arms up for any reason, my breasts come out, from under. The website instructed me to buy a size up. I cannot wear this bra out or to work.”
“I bought three pair the first time they did not fit so they sent me three more of a different size to loose in the legs I still wore them but they’re not any good I had them on for like three hours I had a few leaks but I had the super leak proof it started to smell Bad even the Jeans smell terrible not gonna wear them anymore if I have a problem I’ll put a pad on”
“No matter what size I tried on in store nothing fit . Much too tight and uncomfortable. Great customer service in store. Very knowledgable staff and helpful.”
“Read the return policy carefully. If it's on any sale you can't return and it may be difficult to get size right on 1st order as charts are off. I'm stuck with a large order I've never worn or only store credit.”
“Avoid, avoid, avoid!
There is nothing there that you can't find for less money and better quality!
I ordered about $250 worth of items from Knix before Thanksgiving. I had not ordered from them in years because their old stuff was great and lasted a long time for me.
The new stuff has sizing ALL OVER THE PLACE. I normally accept this as part of doing business but Knix would not allow a return. What? What company on this planet doesn't accept a return when their own sizing doesn't match up to their website? Apparently Knix. I didn't even try on more than two items, and I definitely did not wash or alter anything in any way.
For reference, I am a size 12/14.
These jerks were so incredibly rude to me when I went through the process of trying to return their stuff. Fat shaming, even. It was the worst experience I have ever had with a company.
Absolutely avoid.”
“I received my first order from Knix today. Two of the items did not fit right. One item did fit right. However, I wanted to do return the items that didn’t work for me and send them back to the company so I can get my money back. Instead of getting store credit.”
“The quality is great and I really wish I could wear these bras. The sizing is way too small and the other reviews say the same thing. I measured myself multiple times, and I never have an issue with sizing for other brands, but the size they recommended me barely fits around my band and I’m overflowing the cups.”
“Bra did not fit properly. They replaced it with a different size. New bra fits but the connectors on the straps are cheaply made and feel like they can let go at any moment. While I think their "donate it" idea is great, it really doesn't matter because they got your $$, won't refund anything (only credit and/or exchange), & the product is sub-par. Don't waste your time or $$.”
“The most comfy bra ever however it squishes boobs into one huge lump in centre of chest so cannot be worn out in public unless you want to look hideous”
“The products are expensive and there is no accountability for returns
No telephone number and a bot to chat with
Emails get bounced back saying they have a high volume
No transparency here extremely frustrating
Will not order from them again”
