Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.83

4.8 Rating 1,628 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,628 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Four stars rating. Ordering process was easy. The only issue was the Rider did not know where to go so I don't know if the address was not communicated to him properly. The flowers were also much more impressive than I anticipated. I loved that there were other things to add to the arrangement like balloons, toppers etc. I will order again. Thank you!!!”

Helpful Report

Posted 1 year ago

Hi, Tina! Thank you for the feedback! We're looking into ways to better the entire process of our operations. Letting us know your concerns, no matter how grievous, are truly appreciated as it is a matter of improvement and advancement. We value your time and strive to provide convenience by being a one-stop gift shop for all! It's gratifying to know that you've enjoyed our selection of add - ons. However, do let us know if you have other item suggestions that you think will be equally enjoyed if not more by other customers like you :) Trust that it will be treated with much consideration! Warmest Regards, Knots

Posted 1 year ago

“Wonderful service! I am very satisfied with the customer service updates, the flower arrangements, and the ad-ons were very wonderful.”

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Posted 1 day ago

“I had an outstanding experience with Knots.PH and I can't recommend them highly enough! Despite being informed that the item I originally ordered was out of stock, they quickly offered an upgraded alternative, which was a thoughtful and appreciated gesture. What really stood out to me was the level of communication from Angello, who kept me informed at every stage of the process. When I made an error with the recipient's name, Angello was incredibly responsive and immediately corrected it, ensuring everything went smoothly. The service was fast, precise, and extremely easy to transact with. The newborn gift I ordered was absolutely adorable, and the recipient loved it! I truly appreciated the attention to detail and exceptional customer service. If you're looking for a reliable and thoughtful vendor, I highly recommend Knots.PH. They did an amazing job and made the entire experience a pleasure!”

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Posted 1 week ago

“The cards were switched on my 2 orders. It didn't really matter because I received the orders.”

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Posted 1 week ago

“Kudos to the flower designer/s of this store, we really love the bouquet we ordered! Thanks for making a great flower arrangements. You made my momma happy on her birthday!”

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Posted 2 weeks ago

“Knots understood the assignment considering the very short order notice. Thank you for making our parents happy. 🙏🤗”

Knots.ph 5 star review on 30th March 2025

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Posted 2 weeks ago

“Very satified with the roses and your prompt delivery service as requested.”

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Posted 2 weeks ago

“Excellent service & very nice flower arrangement. Everything is perfect.”

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Posted 2 weeks ago

“Hassle-free transaction”

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Posted 3 weeks ago

“Great service & products and value for money- will use them again”

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Posted 3 weeks ago

“Thank you Team you made a happy person smile today by delivering my order before expected time. Great service. Until next time.”

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Posted 4 weeks ago

“Keep Going guys 🙏🏻 10000000 % recomend it”

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Posted 1 month ago

“The customer service was really responsive and nice. Great service from Knots.ph!”

Knots.ph 5 star review on 15th March 2025

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Posted 1 month ago

“I ordered the Blue Ecuadorian Rose birthday bouquet with add ons (cake, balloon, card and chocolate) on their website. I did this all the way from the Pacific (Papua New Guinea) a day before the delivery date. The service was excellent, all the gifts looked exactly as displayed on their website. My brother received the gifts at his hotel for his birthday. I highly recommend Knots.ph for anyone living outside of Makati/the Phillipines.”

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Posted 1 month ago

“This is my first time ordering here, and I must say I was impressed! The only thing I would like to request is to send the tracker as soon as possible so I can monitor if the Lalamove driver hands the package directly to the receiver. I also made a note to ensure that the item is given to the intended recipient and not just left with the security guard. Other than that, everything was great! Thank you!”

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Posted 1 month ago

“Great business”

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Posted 1 month ago

“Disappointing service & delivery issues I placed an order on Mar 5, expecting delivery between 9 AM – 2PM the next day, as was initially confirmed. However, despite constant tracking, my order remained “being processed” even until the morning of March 7. Communication was also difficult. I tried reaching out via WhatsApp, but getting a straight answer on the status and delivery location was nearly impossible. I paid a premium fee to ensure timely delivery, yet the delay caused unnecessary inconvenience during a critical time. If you promise scheduled deliveries, you must ensure that they are met. Extremely disappointing experience. I cannot recommend this service based on my experience.”

Helpful Report

Posted 1 month ago

Dear Ms. Carole, Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced regarding your order placed on March 5. We will investigate further what happened with your order, and we will get back to you as soon as we have gathered the necessary information. Your feedback is vital in helping us improve. Thank you for your understanding, and we appreciate your patience. Best regards, Kathrina - Knots.ph

Posted 1 month ago

“Sorry, was not impressed with my order. Nothing "shimmery" about the rose, and frankly, most of them look wilted. It's my 2nd time to order from you, and both times, the flowers i got were brown on some parts and look wilted. I usually order from another site and i havent experienced it from them. I re-ordered to see if my first order was just a fluke, but i guess, i just dont choose the right 'sturdy' flowers from your selction.”

Helpful Report

Posted 1 month ago

Hello Marj, Thank you for your feedback regarding your recent orders. We are saddened to hear about your experience and sincerely apologize for any disappointment caused. Please rest assured that we will investigate this matter further and reach out to you via email with a resolution. Thank you for your understanding. Sincerely, Knots PH team

Posted 1 month ago

“Very convenient to order and delivery is excellent.”

Knots.ph 5 star review on 3rd March 2025

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Posted 1 month ago

“Delivery and packaging was good. The flowers are beautiful preserved. But on the size, for the price of the preserved compared to lower prices, I thought it would be more wider or grander. Maybe if the flowers are expensive, insert more fillers, or make it with longer stems and longer and wider paper wrapper with double ribbon. The bouquet was also very tightly together. If the concern is it would not fit the paper bag, I would rather get rid of the paper bag and have a more grander bouquet.Would I order again? Yes, good app, good delivery, good product, with personalized card, just minor tweaks that I hope they can immediately improve on.”

Helpful Report

Posted 1 month ago

Hello, Thank you for sharing your feedback with Knots Flowers and More. We sincerely apologize for the lapses on our end and for any inconvenience we may have caused you. We take this matter seriously and are committed to ensuring that it does not happen again in the future. Your experience is important to us, and we appreciate your understanding as we work to improve our services. If you have any further concerns or suggestions, please feel free to reach out. We value your patronage and hope to serve you better in the future. Knots Flowers and More Team

Posted 1 month ago

“Requested to have my order rushed for celebration. The arrangement is very beautiful”

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Posted 1 month ago

Knots.ph is rated 4.8 based on 1,628 reviews