Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.84

4.8 Rating 1,592 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,592 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Knots.ph 5 star review on 2nd January 2025

Anonymous

Knots.ph 5 star review on 13th December 2024

Pam Bunye

Knots.ph 5 star review on 2nd December 2024

Cara Bernardo

Knots.ph 5 star review on 30th November 2024

Anonymous

Knots.ph 5 star review on 22nd November 2024

Anonymous

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Four stars rating. Ordering process was easy. The only issue was the Rider did not know where to go so I don't know if the address was not communicated to him properly. The flowers were also much more impressive than I anticipated. I loved that there were other things to add to the arrangement like balloons, toppers etc. I will order again. Thank you!!!”

Helpful Report

Posted 1 year ago

Hi, Tina! Thank you for the feedback! We're looking into ways to better the entire process of our operations. Letting us know your concerns, no matter how grievous, are truly appreciated as it is a matter of improvement and advancement. We value your time and strive to provide convenience by being a one-stop gift shop for all! It's gratifying to know that you've enjoyed our selection of add - ons. However, do let us know if you have other item suggestions that you think will be equally enjoyed if not more by other customers like you :) Trust that it will be treated with much consideration! Warmest Regards, Knots

Posted 1 year ago

“Punctual and professional”

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Posted 1 day ago

“Order made it on time, I can vouch for the same day delivery. Staff are responsive, helpful, and accomodating. Highly recommended.”

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Posted 2 days ago

“knots is very responsive on the delivery and careful with instructions”

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Posted 2 days ago

“Flowers are not fresh. Such a disappointment given their supposed premium quality”

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Posted 4 days ago

Hello Mae, Thank you for your feedback regarding the flowers you received. We sincerely apologize for any disappointment caused by their freshness. To assist us in investigating this matter further, could you please provide your order number? This will allow us to coordinate with our production and logistics teams effectively. We appreciate your prompt response via email, as we are committed to ensuring our customers are satisfied with our service. Best regards, Kathrina, Knots.ph

Posted 4 days ago

“Amazing service an Mr product. Ordered from USA for my mom and didn’t have any problems making payment using PayPal! Would definitely be my go to from now on.”

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Posted 1 week ago

“One of the most beautiful bouquets I have ever seen :)”

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Posted 2 weeks ago

“Reasonable prices and 10/10 customer service.”

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Posted 3 weeks ago

“Very pleased with my order. The flowers are beautiful, fresh and packaged in a very nice way. Delivery was also on time.”

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Posted 3 weeks ago

“I’m a very happy and satisfied customer here. I highly recommend this shop♥️”

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Posted 4 weeks ago

“Flower is not fresh”

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Posted 1 month ago

Dear Ricardo, Thank you for reaching out and sharing your feedback. I’m sorry to hear about your experience with the delivery of the flowers. We greatly appreciate your honesty, and please rest assured that we take this matter seriously. I will forward your concerns to our customer service team, and they will investigate the issue and contact you as soon as possible. Our customers are very important to us, and we are committed to resolving this for you. Thank you for your understanding. Best regards, Knots Flowers and More Team

Posted 1 month ago

“very accommodating and takes care of orders and customers well”

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Posted 1 month ago

“Discovering Knots.ph feels like stumbling upon a hidden gem! Their products and service are both phenomenal. 👌🏻 The arrangements I've ordered have exceeded expectations. The recipients and those who've seen photos posted online were all wowed. The quality of the designs available at Knots.ph drew me in – they're more sophisticated and unique than what I've found in many other online flower stores in the Philippines, which tend to look common or generic. Their service is top-notch. Ordering and paying online was a breeze. The Knots.ph team even proactively contacted me through email, WhatsApp, and Viber to discuss modifications needed due to material availability. Afterwards, they kept me posted on the preparation of my order and subsequent delivery. Their persistence in reaching me is a stark contrast to the service I've received from other flower stores (including two that begin with "Flower" 🙊). As tempting as it is to keep this hidden gem a secret, Knots.ph deserves their flowers (😛) and discerning Filipino consumers deserve better quality flower arrangements and service.”

Helpful Report

Posted 1 month ago

“I’m very happy with the service provided! Order process was smooth and easy - I needed some things substituted and they were very helpful. It was delivered promptly and the recipient loved it! I did the order from overseas so it was nice to know everything was taken care of by the team. Will definitely use Knots again for future gifts!”

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Posted 1 month ago

“Easy process and prompt response. Thank you!”

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Posted 1 month ago

“Nice flowers, good service”

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Posted 1 month ago

“These flowers are stunning!”

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Posted 1 month ago

“knots is the best online flower shop. nothing beats it here in the Philippines. the flowers are gorgeous and the service is also top knotch.”

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Posted 1 month ago

“Easy transaction”

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Posted 1 month ago

“Fast and reliable service”

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Posted 1 month ago

“Excellent!!!”

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Posted 1 month ago

Knots.ph is rated 4.8 based on 1,592 reviews