Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.84

4.8 Rating 1,577 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Knots.ph 5 star review on 22nd November 2024

Knots.ph 5 star review on 16th October 2024

Raquel Magtibay

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers are just splendid! Very satisfied with my order. Appreciate the same-day delivery too. Will definitely order again.”

Knots.ph 5 star review on 11th June 2022

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Posted 2 years ago

“great service, looked good!”

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Posted 2 years ago

“Really nice flowers, what you see is what you get. Smooth communication and transaction!”

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Posted 2 years ago

“I like how it was easy to navigate through the website & they even update you with a picture or two of what your order actually looks like before they deliver it”

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Posted 2 years ago

“First time buyer and they are very responsive with my questions. The delivery was on time and contacted me when it was on transit. I am pleased with the customer experience and will definitely order again”

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Posted 2 years ago

“I always order flowers for my partner here even when i’m abroad. I didn’t have any issues or problems. Transactions were always smooth. Flowers always comes fresh. Would recommend to others. ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Thank you Knots PH”

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Posted 2 years ago

“Order and delivery processes went smoothly and hassle-free. Staff were responsive and pleasant to deal with. Delivery was even ahead of time which is much appreciated. Flowers are fresh and arranged beautifully. Highly satisfactory experience so thank you! Will order again soon!”

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Posted 2 years ago

“Flowers are simply amazing”

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Posted 2 years ago

“Good and fast service!”

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Posted 2 years ago

“Outstanding”

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Posted 2 years ago

“Excellent service and value”

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Posted 2 years ago

“Flower arrangement is on point. What you see in photos is what you get. No hassle in by delivery. Great flower shop and good service. I’m satisfied and my mom is very happy with the flowers as her bday gift! Thank you Knots.ph! ⭐️⭐️⭐️⭐️⭐️ Greetings from Berlin, Germany”

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Posted 2 years ago

“Superb arrangement. Will surely order again.”

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Posted 2 years ago

“The flowers were so beautiful! Everyone kept asking me via DM where they were from! Thank you so much for the quick delivery and reliable customer service! ☺️”

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Posted 2 years ago

“Very responsive and great customer service”

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Posted 2 years ago

“Rating Knots 5 stars. Thanks for the quality provided -the tulips and it's as is with what's in your product photos. Also the personalized touch on the message. thanks again!:)”

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Posted 2 years ago

“Delivery schedule - on time Delivery service - quick and smooth - they outsource it from Lalamove so I was informed before it was delivered and when it arrived Product a) The flowers I bought itself was really great. How it looked in the photos was exactly how it arrived. Loved the arrangement and the quality of the flowers! b) The packaging was unsatisfactory though. The flowers and chocolate I bought were put in a brown paper bag with special papers inside (I assume for wrapping/filling). Because it was delivered through Lalamove/motorcycle), the flower (which was in a mason jar filled with water)- the one i chose to buy, moved around a lot in the paper bag and the water spilled over the brown paper bag. Hence, the brown paper bag and everything inside was drenched in water and destroyed the paper bag. - I already gave this as feedback to the one from their team who coordinated with me via Viber. - Told them that it was not a big deal because the flowers were intact - which is really what's important - Sayang lang! I had to find something to put it in because I wasn't gonna give the flowers and chocolate as is. Haha!”

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Posted 2 years ago

Hi Marco, Thank you for the honest and detailed feedback. We again apologize for the mishap with your order. We should've secured the arrangement properly as we are using temporary packaging at the moment. Rest assured, this won't happen again as we are waiting for our packaging to arrive. Thank you for your kind understanding, our CS team will contact you with an e-voucher. Thank you and have a great day.

Posted 2 years ago

“After I submitted my review for my order yesterday, the owner and staff immediately took action to make up for what happened. I am sincerely pleased and truly appreciated the effort of everyone from Knots. Thank you so much to the great customer service team and for the quick resolution and turnaround of events. You guys are amazing! Keep it up! More power to you!”

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Posted 2 years ago

Hi Marlee, Thank you for raising this feedback to us, our team will contact you with regards to this. Again, apologies for this, we hope you can give us a chance to make things right. Thank you and have a great day ahead. - Kathrina

Posted 2 years ago

“Entire transaction was smooth and hassle-free. I really like the email updates of my booking and the sales team even sent an image of the bouquet before it was delivered (though I would have appreciated it more if the updates were sent via SMS, especially once the flowers were being delivered). According to the recipient, the flowers looked and smelled lovely. It was also such an affordable price for great service.”

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Posted 2 years ago

Knots.ph is rated 4.8 based on 1,577 reviews