Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.84

4.8 Rating 1,579 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Knots.ph 5 star review on 22nd November 2024

Knots.ph 5 star review on 16th October 2024

Raquel Magtibay

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service!”

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Posted 3 years ago

“Excellent Flowers! Always fresh and on time For deliverys!”

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Posted 4 years ago

“Separated by continents away, I would 100% go back to Knots for floral arrangements. They went above and beyond to accommodate my requests and provided alternate substitutions for review when a floral was out of stock. Extremely great in communication and they even turned around arrangements in such short notice. And above all, they had very tasteful arrangements.”

Knots.ph 5 star review on 23rd November 2020

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Posted 4 years ago

“I wish I had discovered Knots a long time ago. It was an easy transaction. I ordered a gift box for a newborn baby as a congratulatory gift for a colleague. I was pleased to find the prices very reasonable and the package are very nice. They took the time to check on me on some items that needed changing because the one on the original list was out of stock. It was arranged well and I was informed every step of the way, from the time the order was accepted to the time the order was delivered. I was happy to receive satisfied feedback from the receiver of the gift. With this kind of service, I wouldn't hesitate to consider them again on my next order. So to make sure, I won't forget the website's name, I already bookmarked it under my favorite tab. :)”

Knots.ph 5 star review on 14th November 2020

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Posted 4 years ago

“Knots.ph never fails! Whenever I need an arrangement for an occasion or same-day requests, they deliver- exceedingly well! Beautiful flowers always. Ordering is also a breeze.”

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Posted 4 years ago

“Classy flower arrangement Accommodating staff”

Knots.ph 5 star review on 13th November 2020

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Posted 4 years ago

“Very efficient. Beautiful arrangements in reasonable prices!”

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Posted 4 years ago

“Great customer service. Even though I was ordering overseas the staff reached out to let me know flowers per the photo will not be available and gave me choices for substitutes plus photos to be sure I was happy with them. My needs were attended to in a prompt and respectful manner despite time difference. Will definitely use your service again and recommend.”

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Posted 4 years ago

“They were handling my request super quickly. I ordered it in the morning and got it already by lunch time. Also their customer support on their Facebook page was really nice and helpful. And the flowers look amazing. Thanks again :)”

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Posted 4 years ago

“Very nice and very impressed the way Karen got in touch with me using Whatsapp to find out if the wine selection was ok. Will definitely be a repeat customer. Flowers are beautiful and delivery was perfect. Thank you Sam.”

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Posted 4 years ago

“The bouquet was great and beautiful, my partner loved it.”

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Posted 4 years ago

“excellent service and beautiful flowers”

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Posted 4 years ago

“Flowers are pretty and so is the arrangement.😊 However, not fresh upon delivery. 😔 In terms of customer service, overall experience was good. Response is very prompt. I just had a concern regarding the delivery as i was supposed to pick it up from the store. No feedback from the person contacted via Viber that store at Ayala Manila Bay was closed when in fact i wrote in the order form that it was for pick up. I only knew about it during the day of delivery. Good thing, they were able to book a rider and delivered it on time.”

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Posted 4 years ago

Hi Aila, Thank you for your feedback. As per checking with the Customer Service team, the order form was no indication that it was for pick-up at Ayala, and only "for pick-up", and when they created the order they have stated in the e-mail pick-up is at Poblacion since our shop at Ayala Malls Manila Bay is still closed. Also as for the flowers used in your order, it was a new batch of flowers that came in from the supplier, and before the courier you booked collected the order, flowers are all in good shape. Nevertheless, we appreciate all the feedback, and we apologise for any inconvenience caused. This can help us be more pro-active to improve in our process. Have a great day and stay safe! - Kyla.

Posted 4 years ago

“Very good and efficient. Excellent service”

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Posted 4 years ago

“Great service and very prompt response. Flexible to accommodate to my request and was able to deliver fast! Thumbs up!”

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Posted 4 years ago

“Very fast transaction and beautiful design of Dried Flowers”

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Posted 4 years ago

Hi Joshua, thank you for your feedback, our team will contact you with regards to this. Have a great day. Stay safe. -

Posted 4 years ago

“The flower arrangement is nice and classic. Perfect for home decorations. ;)”

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Posted 4 years ago

“Great gift options and good service. They're happy to answer all my queries.”

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Posted 4 years ago

“My order came in so fast! The shop was also mindful about my requests and the basket came together beautifully. Thank you!”

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Posted 4 years ago

“Thank you Knots for getting this special birthday surprise to my sister. Your service was excellent as you took the trouble to message me and check with me when your item was not available. I am glad that she is enjoying her birthday surprise. Keep up the good service and will see you next time.”

Knots.ph 5 star review on 23rd October 2020

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Posted 4 years ago

Knots.ph is rated 4.8 based on 1,579 reviews