Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.84

4.8 Rating 1,576 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,576 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Knots.ph 5 star review on 22nd November 2024

Knots.ph 5 star review on 16th October 2024

Raquel Magtibay

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very excellent customer service, highly recommended especially in my case na nasa overseas .. Very smooth nila naideliver at super nagustuhan ng wife ko yung gift ko from KNOTS.PH THANK YOU KNOTS.PH .. For sure may next transaction uli ako sainyo hehehe ❤🙏👍😁”

Knots.ph 5 star review on 28th February 2023

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Posted 1 year ago

“Quick and hassle free”

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Posted 1 year ago

“Perfect delivery, thanks”

Knots.ph 5 star review on 24th February 2023

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Posted 1 year ago

“5 out of 5! I needed a bouquet delivered on the same day for my mom's birthday. I ordered online at 11am, and it was delivered at around 5pm. Not only that, the flowers exceeded our expectations. They were beautiful...beautifully wrapped and a nice handwritten card was attached. Thank you, knots.ph! I will order again soon :)”

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Posted 1 year ago

“easy to order, delivery was fast! good job!”

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Posted 1 year ago

“The person I was communicating with was very accommodating and replied to my inquiries a few minutes later. I will order again for future occasions.”

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Posted 1 year ago

“5 stars! I was impressed. The Sales Staff is so professional and accommodating. I greatly appreciate how I am notified thru emails of the changes/updates relative to my order. I also appreciate how the team took care of every single detail of my instruction/request. KUDOS, guys! From now on, suki nyo na ako. Mabuhay kayo.”

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Posted 1 year ago

“I love the flowers and the arrangement! My recipient loved it, too. Transaction went smoothly. Thank you for the assistance and accommodating request for earlier delivery time than scheduled. I appreciate your superb customer service. Thank you Knots.ph. Until the next order!”

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Posted 1 year ago

“Beautiful fresh flowers. Delivered on the right day and time. Thank you”

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Posted 1 year ago

“I placed an order last week (Feb 8) and requested it to be delivered on Valentine's day. The name and date on their add-on are wrong. Fortunately, the message inside has the right name.”

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Posted 1 year ago

Hi Adam, Thank you for your feedback. We do apologize for the lapse in service. Our CS team will contact you asap with regard to this. Thank you and have a great day ahead.

Posted 1 year ago

“My second time to purchase from Knots and gladly I found the shop that'd help me make my loved ones happy. Top tier customer service. Flowers are fresh, meticulously arranged and delivered right on time.”

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Posted 1 year ago

“It's not my 1st time buying flowers from Knots PH because their flowers are guaranteed fresh. On top of this, they have great customer service. 1. They are very responsive through Viber 2. They were able to follow the special instructions we requested for the bouquet we ordered for our mom 3. I was given a bouquet bought from their store, but it had 1 damaged flower stem. Their staff did not ignore my messages and to compensate, they even sent me a beautiful complementary bouquet. Thank you Knots PH! It was very much appreciated. I would love to order from you again! :)”

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Posted 1 year ago

“Everything was very good, delivery was a bit late, but it's understandable especially on Valentine's Day.”

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Posted 1 year ago

“When ordering flowers for special occasions such as Valentine's Day, customers should anticipate possible delays on the part of the courier service. Their customer service is poor since they do not give updates if the order is not delivered during the expected time unless you message them first. I already expected that there'll be delay but to think that my order was received 2 hours (9pm) after the expected time (1pm to 7pm) is kinda sad and disappointing. On regular days, it seems that there's no delay on the delivery. I am hoping that orders are properly prioritized since I placed mine a week before the delivery day and I was expecting that this was properly accounted.”

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Posted 1 year ago

“Very Professional in handling case. Nag review ako last time ng very poor service kasi maling time and date nila pinadala yung order, for valentine's day sana kaso pinadala nila feb 11. Sila na mismo nag reach out sa akin tumawag sila and nag offer ng compensation kasi nga na disappoint ako sa nangyari ako yung nasurprise hndi yung GF ko so ayun na appreciate ko yung effort nila mag reach out.”

Knots.ph 5 star review on 14th February 2023

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Posted 1 year ago

“The bouquet itself is worth the price, and was beautfiully arranged.”

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Posted 1 year ago

“Very bad choice of delivery personel. The delivery guy fumed at my girlfriend for the surprise flower delivery I ordered for an additional 50 pesos even though the store already told me that there will be no additional cost. Very traumatizing smh.”

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Posted 1 year ago

“My wife was delighted by the quality and presentation of her flowers and confectionery. We will definitely be ordering through Knots.ph again.”

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Posted 1 year ago

“A bit disappointed this time because the typo was not corrected, the tiny flowers I requested to be added was not added, and the receipt was in the bag. :( But the actual tulips were very pretty. I just wish it was cut longer. I would still order, ill just not rely on the customer service so much for add-ons.”

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Posted 1 year ago

“Prompt and very pretty flowers! I Love!”

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Posted 1 year ago

Knots.ph is rated 4.8 based on 1,576 reviews