Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.85

4.9 Rating 1,602 Reviews

96 %

of reviewers recommend Knots.ph

4.9

Based on 1,602 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Knots.ph 5 star review on 5th February 2025

Knots.ph 5 star review on 30th November 2024

Anonymous

328

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best flower delivery! They were super accommodating esp since my order was very sudden. Transaction was smooth and fast. The arrangement was very beautiful and appealing as well as the card. Will definitely order only from here from now on!”

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Posted 1 year ago

“I started to used knotph's service last year and I was very satisfied and decided to used them again this year. My daughter love her birthday gift and I couldn't be happier. Thank you Knotph. See you again next year. :)”

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Posted 1 year ago

“Very helpful. Excellent service. Used this florist service twice already”

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Posted 1 year ago

“My Wife loves the flowers so much!! She couldn't hide her excitement when she recieved it. She thought nakalimutan ko na.. 🤣🤣 Kahit nasa dagat ako habang umorder ako, I know I count on you guys, Thank you Knots.ph!”

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Posted 1 year ago

“Very good customer service and delivery! 5/5 Thank you! Will probably use your services again. Daniel.”

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Posted 1 year ago

“My Mom was so happy with the fresh and beautiful flowers, I think it lasted for more than 5 days. The card and packaging are also done very nicely. Will definitely order this again. And yes, I have recommended you to my friends. Thank you!”

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Posted 1 year ago

“My experience with knots was awesome. I used Knots service last year and this year. Sending gift two my mom from Toronto, Canada. They answer my all enquires… which I really like. Best of luck Knots team for the future…. Harjeet Singh from Canada”

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Posted 1 year ago

“I experienced some quality issues with my order and it was a bit unfortunate because it was for my parents’ 30th wedding anniversary gift. But I reached out to Knots and they were able to QUICKLY address the issue and gave a complimentary bouquet, delivered on the same day, and that was top quality. great customer service, thank you!”

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Posted 1 year ago

“Easy transaction. Followed instructions precisely. Sent updates before and after delivery. Good quality of products. Thank you so much!”

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Posted 1 year ago

“Ordering was really easy and the flowers arrived in great condition. For multiple orders though, it would be nice if you could change delivery address per item.”

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Posted 1 year ago

“Delivered on time and as expected”

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Posted 1 year ago

“The flowers were very beautiful and pleasing to look at, I’d order from you guys again very soon. ☺️”

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Posted 1 year ago

“Super happy with the flowers I bought! It was delivered on time and packaged nicely, will definitely order again from this store”

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Posted 1 year ago

“Super nice yung flowers yung arrangement super ganda at my candle pa. Thanks knots flowers for the good service. Until next order”

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Posted 1 year ago

“5 stars! It was my first time ordering from Knots PH, the flowers are fresh and the arrangement, beautiful! The service team was responsive and helpful and the overall customer experience was smooth and hassle-free. I'll definitely order again.”

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Posted 1 year ago

“Absolutely horrible customer service! Will never ever be coming back here even if it’s the last flower shop in the world. 1.) I checked my order out to two addresses and it only got sent to one. So ako pa mamomroblema to fix YOUR mistake. 2.) I emailed clarifications and I never received a response 3.) Hannah told me that order confirmation was sent to my email and NOTHING was ever sent to check details Awful awful awful!!! Negative stars if I could. It was a mistake to try out this florist — no one else has ever given me the same problems.”

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Posted 1 year ago

Hi Paula, I believe one of our colleagues already contacted and emailed you regarding the issue. Apologies if there are any confusion on your part and if we have not provided you with a service level up to your expectation. However we would like to get the facts straight. 1.) I checked my order out to two addresses and it only got sent to one. So ako pa mamomroblema to fix YOUR mistake. - As what my colleague emailed you with screenshots, We only received 1 address upon receiving your order, also when creating the order for 2 or more items, our website is only able to CAPTURE 1 ADDRESS at a time, the only option is to add different recipients for the message card. We also checked the special instructions part, there were no infos re 2nd address. 2.) I emailed clarifications and I never received a response - You only sent us an email regarding the topper options nothing about the delivery address, which my colleague Hannah addressed the same day. (Please check your email for the photos of email thread) 3.) Hannah told me that order confirmation was sent to my email and NOTHING was ever sent to check details. - Yes, our system automatically sends order confirmation to customers registered email upon creating the order. In this way, customers can double check the details of their order. We can send you a timestamp of all the email our system has sent you as proof. This is automated, our system won't miss to generate and send such information on every order. (We suggest checking your SPAM folder) I hope this clarifies your concern. Again, We strive for 100% customer satisfaction and are saddened that we did not meet your expectations. Hoping that you will still keep us in mind the next time you plan to order on your upcoming occasions. Thank you for your understanding and have a great day ahead. Sincerely, Chuck CS Manager

Posted 1 year ago

“First time costumer and will be a repeating costumer for all occasions.”

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Posted 1 year ago

“Fast customer service and very helpful”

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Posted 1 year ago

“Elegant packaging, and fresh, healthy flowers! Thank you KnotsPH!”

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Posted 1 year ago

“Delivered within specified time. Easy to deal with. Flexible. Will definitely used again for future order.”

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Posted 1 year ago

Knots.ph is rated 4.9 based on 1,602 reviews