Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.84

4.8 Rating 1,577 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Knots.ph 5 star review on 22nd November 2024

Knots.ph 5 star review on 16th October 2024

Raquel Magtibay

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, went out of their way to accommodate an unexpected obstacle. Great communication and customer care. Even though there were substitutes, the flowers were beautiful and the balloons were bright and cherry. Very happy with Knots Flowers & More PH.”

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Posted 2 years ago

“very responsive and accommodating, especially through viber :) got my delivery earlier than expected, which was perfect for the surprise i was preparing! thank you so much”

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Posted 2 years ago

“The purchasing part was seamless. The flowers that came was a bit wilted because the shop did not provide water tubes for each of the steam. They should include that to their services.”

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Posted 2 years ago

“Elegant flowers and good customer service!”

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Posted 2 years ago

“I had to reschedule delivery the day before and they were able to accommodate the change thank you knots for amazing customer service. My Wife LOVED the custom bouquet. I will definitely be a returning customer”

Knots.ph 5 star review on 20th April 2022

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Posted 2 years ago

“Highly recommended. Their products are beautiful and has a lot of variety. But the best part about knots.ph is their service. I would say they did a stellar job, they would keep you updated and makes sure that you are happy and satisfied with their deliverables.”

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Posted 2 years ago

“Top notch customer service and the flower arrangement was gorgeous. 💕”

Knots.ph 5 star review on 19th April 2022

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Posted 2 years ago

“Excellent service! Will definitely buy again.”

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Posted 2 years ago

“woonderful service”

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Posted 2 years ago

“First time ordering here for my parents' anniversary. Their arrangement is so beautiful!!!”

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Posted 2 years ago

“First time ordering here for my parents' anniversary. Their arrangement is so beautiful!!!”

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Posted 2 years ago

“They did a great job on handling my order and customer service wise it’s also professional. Kudos to Kate and Sheila the florist for taking care of my order and everything went smoothly. Til next time Knots!”

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Posted 2 years ago

“I am very thankful that despite the short notice, our order was accommodated. Though there was a mistake with the sender's name indicated on the card, I am glad and impressed for the swift response and action by sending the correct card. Thank you, knots.ph! till our next transaction.”

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Posted 2 years ago

“Strictly follow what I wanted n very efficient.thankyou”

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Posted 2 years ago

“It was a seamless service and I’m definitely one happy customer! I made my order from Malaysia for someone in Manila. Knots’ response, detailing and speed were superb. Thumbs up!”

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Posted 2 years ago

“Ordered twice and both experiences were unfortunately not that great. First was a bouquet for my mom, which turned out a bit underwhelming in person. Second was a balloon bouquet for my 13 year old daughter, which ended up too small for my liking. A standard bottle of lotion was larger than the whole thing. The colors were messed up, so I had to call them on the day of delivery because our requests weren't followed, even though the chat rep assured me they would be. I also paid extra and had to follow-up with the owner herself to get my refund back (took them 5 days). Customer service guy was accommodating though, and had my requests corrected the same day, so I'm giving them credit for that.”

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Posted 2 years ago

Hello Tin, thank you for your feedback, and apologies for this unfortunate incident. Our CS team will contact you with regard to this. Have a great day and stay safe. -Kathrina

Posted 2 years ago

“I liked how they were very accommodating with my order and how they update the condition of my order. The delivery also went smoothly and my friend liked it a lot!”

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Posted 2 years ago

“I've ordered from Knots 2 times now and have had a great experience both times. The attention to detail is simply stellar. I live in the U.S., and getting to send personalized and thoughtful gifts to those I care about overseas is very meaningful. I will definitely be purchasing from Knots again in the future!”