Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.84

4.8 Rating 1,579 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Knots.ph 5 star review on 22nd November 2024

Knots.ph 5 star review on 16th October 2024

Raquel Magtibay

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of flowers Design Price Customer Service Will definitely order again 😊”

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Posted 3 years ago

“Knots is my favourite online flower shop in the Philippines. I'm never disappointed with the qualities of flowers and especially the arrangements. I am grateful to have Knots to convey my expression through flowers. The florist at Knots will work with you on how you would like your flowers and especially finding the focus flower. Great job and I'm forever a loyal customer. Keep up the great work. ”

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Posted 3 years ago

“High quality flowers.”

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Posted 3 years ago

“great service, design and tulips flower... ill order again next celebration From New Zealand”

Knots.ph 5 star review on 11th February 2021

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Posted 3 years ago

“Flowers are still fresh. I love it. Thank you”

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Posted 3 years ago

“5 star🌟🌟🌟🌟🌟 Perfect flower arrangemen, Costumer are well inform and staff are so accomodating as well.. God bless to all knots team..”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“Very responsive and accommodating. Their arrangements are really well done and well thought of. :)”

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Posted 3 years ago

“First time buyer of 2 products = Preserved Tao Vase: Daydreamer & 3 White Ecuadorian Roses: Love Bouquet. Fast response from the seller and smooth transaction! Package was sent after reconfirming with me about the purchases I made and arrived roughly an hour later! My partner loved both the Ecuadorian Roses & Tao Vase! Gorgeous & adorable! They also smelt nice! (She can’t stop smelling them... haha) I highly recommend this shop & their products! I’ll definitely be a returning customer :) -RDRxBGT”

Knots.ph 4 star review on 8th February 2021

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Posted 3 years ago

“Very great customer service! Thank you!”

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Posted 3 years ago

“Customer service through FB messenger was excellent”

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Posted 3 years ago

“The bouquet is beautifully arranged and looks very stylish like in the photos. There's extra touches that make it seem even more special like the card & envelope, the care guide, and the chic paper bag it comes in. The flowers seem fresh although some have some brown tinge at the edges. But I'll still order from knots because of their lovely arrangements.”

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Posted 3 years ago

Hi, thank you for the feedback :) yes flowers are fresh, roses are just to delicate that when it touches something , their petals will have this brown effect. Will take into consideration in making it more secure when it's going to be delivered so that this issue won't occur again in the future. Thank you for choosing our services , till your next order :)

Posted 3 years ago

“Very Accommodating and Responsive seller! Delivery is on schedule and Good quality products!😁”

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Posted 3 years ago

“Overall good customer service! Delivery time was good and kept me updated on any queries thru messaging app. The product was what I expected and very nice presentation.”

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Posted 3 years ago

“Excellent quality, well- priced, easy transaction, payment options include credit card payment. The flowers are absolutely gorgeous!!!!”

Knots.ph 5 star review on 2nd February 2021

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Posted 3 years ago

“Quick, detailed responses... great customer service.”

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Posted 3 years ago

“Order was made in 2019”

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Posted 3 years ago

Hi Fico, Apologies if you received an email with regards to your order made last 2019. There was a system issue with the updates and we are already coordinating this with our vendor. Thank you . We hope for your kind understanding. - Kyla

Posted 3 years ago

“Very reliable delivery and prompt reply for any queries. Very good service overall. I woukd definitely use them again!”

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Posted 3 years ago

“For many years of purchasing flowers from different stores, yours are by far the best. Reason why I tried your shop was I am fed up of those big, famous flower shops that most of the time, sends a different product from the picture they posted. What I like about yours is, what I see is what I get or much better. Good job. You'll be my number one flower shop from today onwards”

Helpful Report

Posted 3 years ago

“Very quick for delivery and accomodating. Only negative on yet second occurence is Some flowers are aged and turning brown Already on day of delivery. Freshness of flowers is Not consistent.”

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Posted 3 years ago

Hi Todd, thank you for the feedback , as per checking with our production team, fresh Ecuadorian roses were used when they prepared the bouquet for your order. It would be great if we can see a photo of the flowers so we can also feedback to our supplier , as sometimes the outer part of the Hermosa pink roses tend to have a light brown effect from the bud. But rest assured roses sent were fresh :) Looking forward to your message. Have a great day and stay safe! :) - Kyla

Posted 3 years ago

Knots.ph is rated 4.8 based on 1,579 reviews