Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.84

4.8 Rating 1,577 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

Write Your review

Tell us how Knots.ph made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Knots.ph 5 star review on 22nd November 2024

Knots.ph 5 star review on 16th October 2024

Raquel Magtibay

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed with their seamless service. The bouquet was lovely!”

Helpful Report

Posted 1 year ago

“Kind of disappointed that I was informed on the day of delivery that the vase included was unavailable. You should have said ahead of time. Part of the reason why I chose my order is because of the vase, it was partly why it was appealing.”

Helpful Report

Posted 1 year ago

Hi Sir John, Thank you for the feedback, we apologize for the service lapse, there was an issue with our inventory system, hence, our CS team didn't manage you ahead of time with regards to the vase. We will send you a message for a follow-up on this, again we are truly sorry, and we promise to do better next time.

Posted 1 year ago

“I was able to order before 2pm which allowed me to get the same day delivery! Beautiful arrangement and great service. I would definitely order again from Knots in the future.”

Helpful Report

Posted 1 year ago

“Very fast on-time n good del8very”

Helpful Report

Posted 1 year ago

“I bought my fiancée in the Philippines a beautiful bouquet of flowers from here and I was very impressed with the service I received. They kept me up to date with the whole process, from receiving my order, right up to delivering the flowers. I would recommend this business and I will be using them again. Thank you for a very pleasant experience”

Knots.ph 5 star review on 30th December 2022

Helpful Report

Posted 1 year ago

“Delivered on time when paid, hope the customer service part be more alerted”

Helpful Report

Posted 1 year ago

“Always on point. Selection is extensive. Delivery is fast and they even take the time to message you prior to delivery. Would love a tip option to return the love.”

Helpful Report

Posted 1 year ago

“Very pleased with this service! I used this to send a friend a present whilst living overseas. It was convenient as they have PayPal as a payment method. I received email updates regarding my order and they even sent me photos before the order was delivered. They delivered on the same day indeed (as long as you meet the cutoff)! My friend really liked the items which were beautifully packaged. Highly recommended and will use this service from now on.”

Helpful Report

Posted 1 year ago

“This is my first time to be in an actual long distance relationship. Sending sweet nothing/ to someone you love is really important in this setup. Since I’m working abroad, I looked for an online shop that is easy to communicate with, easy to book, and offers a variety of flowers. Most of the other online shops only offer boquet, but at times boquets could be over the top. I was looking for something simpler, sometimes a single flower is all you need. Gratefully I chanced upon this shop and it was a breeze purchasing what I needed and communicating with the store. They even sent me a picture of the flower before they sent it. I really appreciated the service, even if I was only buying one flower which is prolly the cheapest product they have. I felt the support. This shop made me feel that my partner and I can do this LDR setup. ❤️ Thank you so much!”

Knots.ph 5 star review on 26th December 2022

Helpful Report

Posted 1 year ago

“Good selection, good service Thank you ( salamat) Merry Xmas”

Helpful Report

Posted 1 year ago

“Delivers quality flowers each and every time. Been ordering flowers from this store for three years now and never disappointed.”

Knots.ph 5 star review on 24th December 2022

Helpful Report

Posted 1 year ago

“Awesome customer service, on-time delivery, and the product itself looks great. Will definitely order from Knots again 😊💜”

Helpful Report

Posted 1 year ago

“I sent an email to correct a typo in my gift message but it was not applied. the card still showed the wrong spelling”

Helpful Report

Posted 1 year ago

Hi Ms. Melissa, Thank you for the feedback. We will investigate this matter and will contact you through email. Apologies for this. Have a great day. Kathrina

Posted 1 year ago

“Great packaging. Quick to respond. My 3rd time to order”

Helpful Report

Posted 1 year ago

“Ordering from Sydney Australia, I wasn’t sure what to expect of Knots . To my surprise Knots met my expectations with their excellent service and the birthday celebrant also tells me she received a long lasting bouquet and delicious cupcakes… highly recommended and will definitely use Knots again soon!”

Knots.ph 5 star review on 20th December 2022

Helpful Report

Posted 1 year ago

“Wonderful service!”

Helpful Report

Posted 1 year ago

“Product was beautiful”

Helpful Report

Posted 1 year ago

“Big Thanks to Ms Karen and Ms Ysa. You will not be disappointed. Your expectation is more than what you expect. Love this shop! ❤️”

Helpful Report

Posted 1 year ago

“This is the 2nd time we used their services and as usual, they are very fast and they are very kind! The flowers are fresh and they really look good :)”

Helpful Report

Posted 1 year ago

“very good customer service, delivered on time as requested. My niece love the flowers 🌷 Thank you!”

Helpful Report

Posted 1 year ago

Knots.ph is rated 4.8 based on 1,577 reviews