Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.84

4.8 Rating 1,577 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

Write Your review

Tell us how Knots.ph made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Knots.ph 5 star review on 22nd November 2024

Knots.ph 5 star review on 16th October 2024

Raquel Magtibay

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Much appreciated helpful and responsive service despite ordering from overseas - the flower arrangement was beautiful!”

Helpful Report

Posted 2 years ago

“Received communication right after purchase. Staffs were very helpful in verifying purchase information and also took photos since I was just sending the flowers to a friend. Highly recommend!”

Helpful Report

Posted 2 years ago

“Knots never fail to show effort in giving customer satisfaction in all my orders, love it! Thank you Knots! will definitely order again.”

Knots.ph 5 star review on 6th April 2022

Helpful Report

Posted 2 years ago

“Sometimes it seems to become rare these days, but this company does exactly what it promises: on time delivery!! They’ve done another great job delivering my beloved his b-day present. Thank you.”

Helpful Report

Posted 2 years ago

“Sobrang maasikason ung mga staff Magaganda ung mga flowers and fresh. Deliveries are on time as well.”

Helpful Report

Posted 2 years ago

“Very accommodating, beautiful arrangement. Highly recommended!”

Helpful Report

Posted 2 years ago

“As always, great experience! My favorite to go flower shop for my loved ones! Thank you so much for the excellent service and products! I just hope there will be more items like giant teddy bears :)”

Helpful Report

Posted 2 years ago

“Ordered Ecuadorian roses on Friday for very specific time window Monday by 10am. Delivery was at 10am exactly. Wow. Bouquet is very well done with water tubes and all. Excellent customer service, easy payment and they delivered what they promised. Thanks Bench - that was a great customer journey.”

Helpful Report

Posted 2 years ago

“Flowers are nice and card was printed well. Also, the delivery guy was kind enough to send the flowers despite the heavy rain.”

Helpful Report

Posted 2 years ago

“I've been ordering a few times, always satisfied with my purchase so far, the delivery is always on time, Highly recommended and Professional Service.”

Knots.ph 5 star review on 29th March 2022

Helpful Report

Posted 2 years ago

“Very friendly sa inquiries and very accommodating to change the ribbon colors :-) Love love, super nice. Thank you very much!”

Helpful Report

Posted 2 years ago

“The equadorian is not as fresh as seen on the photo. Petals has tear on it”

Helpful Report

Posted 2 years ago

Hello Haze, Thank you for your feedback, and we apologize for this experience, let us investigate on this and one of our CS supervisors will contact you thru your email. thank you and have a great day ahead. - Kathrina

Posted 2 years ago

“Delivered on the agreed date. The flowers though were not that fresh: the tips of the petals of the roses are already dark; the accompanying lysanthiums were already wide bloom that their final phase was imminent...but I guess this aspect can be studied further to assure freshness upon delivery... Over all impact on the recipient was positive although the product can still be improved. Price/product ratio was a bit disappointing considering that knots products are generally in the high end of the market...I expected more freshness of the flowers...in any case, I wish you more power and drive to continue improving and promoting Philippine flora! Flowers always bring warmth and joy to the heart. Thank you.”

Helpful Report

Posted 2 years ago

Hi Martina, Thank you for your feedback, this is highly appreciated, one of our CS Supervisors will contact you with regards to this. We have taken photos before the delivery, and all was in order, it was maybe because of the humid weather here in Metro Manila and the location of delivery was quite far from the pick-up, we will investigate this further as we take all this feedback seriously. This can help us be more efficient in our service. Thank you and have a great day, stay safe. - Kathrina

Posted 2 years ago

“Very professional customer support. Highly recommended. :) More power!”

Helpful Report

Posted 2 years ago

“Transaction was very smooth and order was acknowledged right away. Very accommodating and it was a pleasant experience.”

Helpful Report

Posted 2 years ago

“Website was very easy to use. Just had a small glitch when I tried to check out using Paypal. What's notable is when I reached out to customer service via WhatsApp, they were able to reply immediately. Their updates regarding the status of my order were also appreciated. Our clients were happy with the item. Cost was reasonable. Highly recommended.”

Helpful Report

Posted 2 years ago

“Super nice and professional. Thank you very much.”

Helpful Report

Posted 2 years ago

“Good thing I saw this store and to my surprise, it's free delivery to the location where I want to send it. So there, I ordered with an ease, set a time which was available on the website. D-day came, I'm glad that I messaged their customer service which I had Bench on the other end. I asked if the delivery will be strictly at 6pm-10pm which I want it earlier - I should have chosen an earlier time but its not available, but there, so accomodating and they just forwarded it to the delivery and it arrived earlier than expected. My grandma enjoyed it as she wore red dress to come along with the arrangement. Til next time! I'm gonna attach the photo that was sent to me.”

Knots.ph 5 star review on 21st March 2022

Helpful Report

Posted 2 years ago

“Perfectly arranged flowers and the balloon, same as shown in the picture. The recipient and I loved it so much. TNX Knots.ph for your on-time delivery and GREAT service! I will order again 👏🏻🥰”

Helpful Report

Posted 2 years ago

“good website, fast transaction”

Helpful Report

Posted 2 years ago

Knots.ph is rated 4.8 based on 1,577 reviews