Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.84

4.8 Rating 1,592 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,592 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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Knots.ph 5 star review on 2nd January 2025

Anonymous

Knots.ph 5 star review on 13th December 2024

Pam Bunye

Knots.ph 5 star review on 2nd December 2024

Cara Bernardo

Knots.ph 5 star review on 30th November 2024

Anonymous

Knots.ph 5 star review on 22nd November 2024

Anonymous

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient. Beautiful arrangements in reasonable prices!”

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Posted 4 years ago

“Great customer service. Even though I was ordering overseas the staff reached out to let me know flowers per the photo will not be available and gave me choices for substitutes plus photos to be sure I was happy with them. My needs were attended to in a prompt and respectful manner despite time difference. Will definitely use your service again and recommend.”

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Posted 4 years ago

“They were handling my request super quickly. I ordered it in the morning and got it already by lunch time. Also their customer support on their Facebook page was really nice and helpful. And the flowers look amazing. Thanks again :)”

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Posted 4 years ago

“Very nice and very impressed the way Karen got in touch with me using Whatsapp to find out if the wine selection was ok. Will definitely be a repeat customer. Flowers are beautiful and delivery was perfect. Thank you Sam.”

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Posted 4 years ago

“The bouquet was great and beautiful, my partner loved it.”

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Posted 4 years ago

“excellent service and beautiful flowers”

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Posted 4 years ago

“Flowers are pretty and so is the arrangement.😊 However, not fresh upon delivery. 😔 In terms of customer service, overall experience was good. Response is very prompt. I just had a concern regarding the delivery as i was supposed to pick it up from the store. No feedback from the person contacted via Viber that store at Ayala Manila Bay was closed when in fact i wrote in the order form that it was for pick up. I only knew about it during the day of delivery. Good thing, they were able to book a rider and delivered it on time.”

Helpful Report

Posted 4 years ago

Hi Aila, Thank you for your feedback. As per checking with the Customer Service team, the order form was no indication that it was for pick-up at Ayala, and only "for pick-up", and when they created the order they have stated in the e-mail pick-up is at Poblacion since our shop at Ayala Malls Manila Bay is still closed. Also as for the flowers used in your order, it was a new batch of flowers that came in from the supplier, and before the courier you booked collected the order, flowers are all in good shape. Nevertheless, we appreciate all the feedback, and we apologise for any inconvenience caused. This can help us be more pro-active to improve in our process. Have a great day and stay safe! - Kyla.

Posted 4 years ago

“Very good and efficient. Excellent service”

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Posted 4 years ago

“Great service and very prompt response. Flexible to accommodate to my request and was able to deliver fast! Thumbs up!”

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Posted 4 years ago

“Very fast transaction and beautiful design of Dried Flowers”

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Posted 4 years ago

Hi Joshua, thank you for your feedback, our team will contact you with regards to this. Have a great day. Stay safe. -

Posted 4 years ago

“The flower arrangement is nice and classic. Perfect for home decorations. ;)”

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Posted 4 years ago

“Great gift options and good service. They're happy to answer all my queries.”

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Posted 4 years ago

“My order came in so fast! The shop was also mindful about my requests and the basket came together beautifully. Thank you!”

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Posted 4 years ago

“Thank you Knots for getting this special birthday surprise to my sister. Your service was excellent as you took the trouble to message me and check with me when your item was not available. I am glad that she is enjoying her birthday surprise. Keep up the good service and will see you next time.”

Knots.ph 5 star review on 23rd October 2020

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Posted 4 years ago

“Satisfied with my experience. Kim provided assistance and was helpful for me who was ordering from overseas. It would be great if you can have customizable packages. 😊”

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Posted 4 years ago

Hi Michelle, thank you for the lovely feedback, yes we have customised packages, just contact our customer service team, and we would gladly help you if you need a customised flowers or other curated gifts you need. Have a great day , stay safe :) - Kyla

Posted 4 years ago

“The basket was filled with beautiful things. You exceeded my expectations. It brought a smile to my mom. That's priceless to me.”

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Posted 4 years ago

Thank you L! We glad we made your mom happy with the gift. Have a great day and stay safe :) - Kyla

Posted 4 years ago

“Beautiful custom arrangements and easy to place an order. Although just a bit pricey.”

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Posted 4 years ago

Hi Charlene, good day! Thank you for your feedback , we'll take this into consideration, and create other affordable arrangements that will suit other customer's needs. Thank you and we hoped the recipient loved the flowers. Have a great day ahead - Kyla

Posted 4 years ago

“Spectacular Team at Knots.ph”

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Posted 4 years ago

Thank you Richard! We are happy you loved our services. Have a great day , stay safe always. - Kyla

Posted 4 years ago

“nice flowers! delivery on time”

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Posted 4 years ago

“They were able to cater to my needs and make my dream (kdrama) bouquet happen. They update me often and take photos of my flowers before sending! Excellent customer service and speedy delivery 🤍”

Knots.ph 5 star review on 10th October 2020

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Posted 4 years ago

Knots.ph is rated 4.8 based on 1,592 reviews