“I bought 2 pairs and i got two free. I ordered my size i typically wear. Measurements are a bit smaller than what i typically buy according to website. They are way too big. I cant take them back and i cant wear them. I spent $26 on panties i cant wear and cant gift because no one i know wears thongs like i do. Very disappointed because the prints are super cute and finding prints on thongs is hard.”
“They did not honor the buy 1 get 2 free. When I contacted them, I got three different stories that always ended with them wanting me to order more for my “free pairs”. When I said I just wanted to return them for a refund since they did not honor the sale, I never heard back from them. Don’t fall for this!”
“I still have not received my underwear that I purchased from knotty. Their customer service was of absolutely no help, so now I feel like I have been scammed for 30 bucks.”
“I would never order again or suggest to a friend. The sizes are not true to sizes in the bras and there are no returns. I was offered a credit but the credit doesn't work on non sale items and everything on their site is on sale. It's a scam.”
“I never got my order. I've been emailing them for months with no resolve! They use some made up postal service that "keeps losing" my package. Apparently refunds are against their policy. Buyer beware!!”
“Do not recommend. No communication when I had an issue with my order. It was never fixed, and they're seemingly are just not sending my order because they don't feel like it.”
“Weird material — it says 5 % spandex
I would say its more like 95%
Made in China - if i knew that i wouldve bought from another company.
Medium feels like a large.
Wont be buying anymore underwear from this company.”
“Very cheaply made. One size loose in some spots tight in others, cant tighten bras as the clasp just runs back down...wont buy from here again. Too expensive for what you get.”