“I ordered underwear because of the cute patterns. I love boyshort underwear and the website says they offer exchanges. However, the underwear was too big and riding up on the sides. I emailed customer service and was told that they DO NOT accept returns due to the nature of the product (underwear).
THIS COMPANY LIES TO THEIR CUSTOMERS!!!! I would have never purchased knowing that it would be a final sale item. BUYER BEWARE.
p.s. their boyshort style underwear is cut weird and rides up on the sides.”
“SO comfy! i love the boy shorts the most and really am so happy you go up to 5x in size. i could probably go down a size since they have a lot of give but can’t believe just how comfortable they are re: waistband and leg holes. no pain from elastic, and does help with moisture wicking.”
“Sizes run big! I followed the sizing guide and everything I bought ended up being too big. But all of it is well made and good quality. Since you can't return it, I'll have to make some alterations to get my money's worth.”
“They are soft and ordered resistant, my o ly issue right now is they seem run big/ or the legs of boxers roll up. I ordered based off of measurements and they fit but loosely. I ordered a few size down to see if they roll/ fit better. Otherwise love rest. Just recommend for boxers consider sizing down if ur on the lower end. Don't like fact can't return or refund.”
“I spent 48 dollar's on four pair of boy short underwear. The first two fit great and are super comfortable. The other two which are the exact same size as the other two are way to small. The one pair even has a couple holes in them. I am so disappointed then I say your products are made in China. Do better Knotty. China makes crappy, cheap, products. I spent $48 for basically two pair of underwear”
“The fabric is soft and breathable and hugs me just enough that they stay put all day but I don't really feel them on my legs like I do another popular brand. I am a little worried about how thin they are, I do a lot of walking for work so We'll see how they hold up. The designs are really cute. My only true complaint is the tag. It's placement is kind of odd as it's on the hip area and it's scratchy. I had to cut all the tags out to be more comfortable.”
“Sizing chart is WRONG. Based on the chart, I ordered the WRONG SIZE! Requested EXCHANGE. Refused! No where is this stated!
Stores and other online vendor i.e TomboX,they Woxer do refund and exchanges. They realize online shopping will have this happen.
They Just gave discount number without any Value amount.
Low Quality of material used. Stitching was skipped and loose.
Customer Service is very poor.
I do NOT recommend!0”
“I love their panties. They’re comfortable they don’t roll down. So if you had that little mom belly that like I have at 62 I will always order from them”
“I used the measurements before ordering and ordered XL but these are huge and apparently unshrinkable. I'm disappointed. I should have ordered a large like I always do from other companies.”
“There was a problem with my order and I reached out. They responded quickly and were so good to me and professional! I will be ordering from them again! They are also quick with refunds which was really helpful!
-Hanna Mullnix”
“I like the soft silky modal material a lot more than I thought. I think it's great for us women to have quality options like this, and I'll definitely be trying other products soon.”
