“Love the colors. Love the quality. Love the fit. Super comfortable bought two regular pair and then one boy boxer just to try them. I am absolutely gonna get more.”
“Never received package.
Had an address error, contacted customer service before even receiving the confirmation email, they told me even at that point it was too late because it was already “out for delivery”. Then got another email a week later saying my package had left the warehouse and was actually starting the process of delivery at that point. Hard to believe no one could correct the error like they said they would try to in that weeks time.”
“I was hesitant to order as I have another company i like just fine. When I read you had a 14 day size promise I thought what would it hurt and I might really like your products.
My 1st order was a huge disappointment. One of the Bras I received had a broken strap and I had picked too large of an underwear size.
More disappointing that your size promises apparently only extend to an apology email about how you sorry for the inconvenience but do not offer refunds, exchanges or credits despite what your online ads say.
Obviously since I have 1 item out of the 5 I ordered that is usable I am very disappointed and disgusted that I wasted my money with your company”
“I never got my three free pairs when I subscribed for my first month and only one pair out of the three undies I bought fit sadly... and they were the biggest sizes. My bralette is comfy tho and the one pair that fits”
“Love these undies. Started with the boxers, great under dresses. Now using the boy shorts under pants. I always had trouble finding comfy undies that didn't ride up and stuff. Probably have close to 30 pairs now”
“I got mediums. I'm 5'1" 180 but yoked build aka jacked. Lol I feel the cut in the crotch area is very narrow wondering if I should've sized down, but I have big hips so I think i just have to deal with mediums and hope they cover the coochie 🤣”
“I never got my order. I've been emailing them for months with no resolve! They use some made up postal service that "keeps losing" my package. Apparently refunds are against their policy. Buyer beware!!”
“FINALLY!! I have been searching for different underwear since Avenue discontinued their modal/spandex briefs. Now Knotty has filled the bill! Great fit, comfy, inclusive sizing, great colors and prints...all I need and want for undies! THANK YOU KNOTTY!”
