“I received three pair. One pair was too large in size and the other two had seams running
Right through my va&)@a and was very uncomfortable. I contacted customer service as they have a 14 day guarantee to get refundable exchanges. They do NOT offer any amount of refund and no trading sizes. After sending another email to them, I have not received any additional emails- meaning they are just deleting if. Do nor purchase from here. No exchanges and
No trading out sizes.”
“These were like nothing Ive ever seen. The elastic waist had no stretch (basically not elastic band) The reminded me of a pair of stretched out shorts. The matieral is soft but nothing I would like.”
“I placed an order a month ago and there apparently was an issue with my information. I provided a photo ID and was told me order was processed and good to be shipped in 1-3 days and delivered 4-8 days.
Now when I check my order it’s like it doesn’t exist and I have yet to receive any additional information on my order. It’s been a week since then. Still waiting to hear back.”
“I am a month out from placing an order, and nothing has arrived. I received an email 2 days after my order was placed indicating that it had shipped, but the tracking information shows no movement. I have received several additional emails now that items I ordered are no longer availble, with the offer of a replacement surprise item, but no refund. I am out money, and this company seems to be a scam. Will be filing with PayPal to see if I can get any of my money back. Don't order from here.”
“Sadly the top did not work for my body, it was too small. I had ordered the biggest but two sizes smaller came in. I was really hoping that this would have worked but it didn't.”
“For the price- I would rather go to Walmart or target for the 100% cotton. The elastic is way to thick on the waist and too tight, too much fabric else where. They bunch up. I was disappointed by every pair I chose. Plus you have since you can see the lines at my wait and pantylines. I will be sticking with cheeky monkey all the way. For the price they are charging, and the products I received, they will not be around long. No to mention since my our has I get non stop spam texts which I have contacted their customer service about. I know my info is leaked from them because the text states the amount I spent. Irritated, disappointed, not harassed by spam texts, and $130 some dollars is in the garbage.”
“I ordered quite a few panties including a pack of cotton panties. And a bra
All the panties the same size. The bra according to my size on the size chart.
The cotton ones do not fit despite being the same size
The bra is too big and now sold out in my proper size
I asked to return them for a refund. 3 business the days after delivery.
I was told that wasn't possible and given a discount code instead.
I usually only buy from knotty once a year for spooky under things
And now all the ones left i really want are out of stock in my size.
Pretty disappointed.
I was t”
“I am so disappointed, the underwear I ordered rolled up my legs as soon as I tried them on. The second pair had poor coverage in front and with the pattern bled through made it look as though the pair had brown stains, YUCK. I followed your size recommendations so it is not a poor choice on my part, plus the waist fit. I am also unhappy that I was unaware of no return policy. All you do is put a liner in and then people can try them without losing over $30.”
“I ordered underwear because of the cute patterns. I love boyshort underwear and the website says they offer exchanges. However, the underwear was too big and riding up on the sides. I emailed customer service and was told that they DO NOT accept returns due to the nature of the product (underwear).
THIS COMPANY LIES TO THEIR CUSTOMERS!!!! I would have never purchased knowing that it would be a final sale item. BUYER BEWARE.
p.s. their boyshort style underwear is cut weird and rides up on the sides.”
“I spent 48 dollar's on four pair of boy short underwear. The first two fit great and are super comfortable. The other two which are the exact same size as the other two are way to small. The one pair even has a couple holes in them. I am so disappointed then I say your products are made in China. Do better Knotty. China makes crappy, cheap, products. I spent $48 for basically two pair of underwear”
“Sizing chart is WRONG. Based on the chart, I ordered the WRONG SIZE! Requested EXCHANGE. Refused! No where is this stated!
Stores and other online vendor i.e TomboX,they Woxer do refund and exchanges. They realize online shopping will have this happen.
They Just gave discount number without any Value amount.
Low Quality of material used. Stitching was skipped and loose.
Customer Service is very poor.
I do NOT recommend!0”
“100% do NOT get the subscription. The underwear are so cheap youd be better getting them off temu. I reached out for a refund because my order was so disappointing and he kept trying to just add a pair into nest months order after he finally got the message i didnt want more cheap underwear i only got 4.50 back.”
“Still waiting to receive my order. No tracking number can be provided by you. So far, all I am getting from your company are emails asking to review your service. Here is my review...poor customer service.”
