“Worst customer service ever! If you want a company to take your money and never deliver you items then this is the place to order from. This place is such a scam. Never order anything from this place.”
“Not impressed with last order...you guys are sold out and all now i can't hear a response on what is happening. Take my money and that's it. I want my package.”
“I love this subscription but I don't find tgen overly exciting and I had a lot of doubles which sucks. Also because of mail strike im missing my order for a month if not two! The other thing i don't like much is the site where you log in to see about orders all of them day unfulfilled so it's never up to date! I may take a break for a while and see if some of these issues get fixed as I do love the idea and concept!”
“The colours and styles are pretty and cute and the fit is just right. I wish they didn't come in plastic I can't recycle, but the paper envelope they are shipped in as a wholeis discreet, recyclable, and fits in my mailbox.”
“I'm excited about the underwear but I'm disappointed in the customer service.
I ordered the wrong size and sent a note right away, someone did respond that day and nothing since. I just reordered the right size because, again, I'm excited about the underwear. The lack of communication and resolution though has been less than ideal.”
“Very decent quality. Also like the style variety. My finance loves it. Our one request would be add a few more cotton or similar material into the naughty thong package and not always lacy just give choices.”
“For the most part the service has been great but I am still waiting for my December 2024 and January 2025 subscription of underwear to come I know that there was a Canada Post strike and I know that there's a backlog of packages to be delivered and mail in general since the Canada Post strike ended
Patiently waiting”
