“Customer service ...trash....shipping...trash...product...trash...the fact that your company dont post critical reviews is crazy. This one will be deleted too idk why even send this email asking for a review. You should probably update your flows to not request reviews since they arent used.”
“Shipment never arrived within projected timeframe. I followed up via email several times and only got response from using the online form not from replying to their response. Shipping has no details and has not been picked up by courier 10 days after it “shipped”. All responses are boilerplate and contain no useful information other than confirming it should have shipped in 8 days after processing finished. Do not recommend if you are hoping to get your items inside a month.”
“Underwear are comfortable. The black pair has a tiny hole in the front area (see picture). They are new, I have not washed them yet. I am worried it will get bigger.
I am wondering if you would be able to check my order. I did not get an email did I get the buy one get 2?
It does not seem to work well on my iPad. I think I received 4, when I tried to add the other two it kept charging me for them? Am I wrong. Or
If a bra is to big is it possible to exchange it? If so how does that work?
Let me know”
“It's been over 4-8 business days, and the delivery day just keeps getting pushed further and further back, starting to wonder if they will ever actually be delivered.”
“Supper comfortable underwear, stylish designs, and a good fit. I was nervous about buying underwear online since I didn't know if they would fit, but they're actually the perfect size! I'll definitely be getting more AiraModal high rise briefs in the future again.”
“I have six pairs of the boxers, so darn comfortable! They wash up a dream, if you haven't tried them, give them a go!
BTW, I found that the sizes were very accurate and true.
ENJOY”
“Superbe qualité, très confortable tout en étant sexy. J'adore, et mon conjoint aussi 😉. FR
Superb quality, very comfortable while being sexy. I love it, and my partner too 😉. EN”
“The design could use some improvement; the elastics are quite tight on the waist and don't fit with the size of the actual boxer. The pouch in the front is also looser thant the rest, which for me, as I trans person, I don't complain too much about because it leaves a bit of room for packing. But since the majority of Knotty's marketing is geared toward cis-women, I think that might be annoying for them. Other wise the prints are cute and fabric soft and comfortable.”
“I love my Knotty Knickers!!! I have close to 100 pairs . I have all different Knickers boxers, cheesiest, boy short, reg high cut briefs etc and love them all!!! 😁🤗”
“I'm a repeat customer of Knotty because I love their range of products and their dedication to body positivity. I was initially drawn in by their messaging of affordability, comfort and various styles, but I am finding the prices to be getting out of hand in order to keep the affordable claim. Their sales are great when they have them and the products themselves are great! I just can't justify $12-35 per pair of underwear.”
“Boxershorts are very comfortable althought the small size runs a little big. The prints are very nice and fabric breathable.
Would NOT have bought the underwera at full price as I dont think they are worth 34$ EACH but a 3 for 1 deal is worth it.”
“I really like the boxers I ordered but one thing I have a bit troubles with is the size.
I ordered a medium since that’s what I usually wear. The boxer part is almost a bit loose , feels and looks like a L but the elastic waist band is almost a bit too tight.”
“I love this subscription! The odd time I get doubles but I've also been subscribed for years so I'm ok with that. I had a trouble once with a 'not great' pair and I messaged customer service. They replied very fast and sent a cute package the next month to make up for it which was wonderful!”
