“I really want to love this brand.
There needs to be transparency about what the materials of each type are made from and the sizing needs to be more consistent. The underwear is not true to size and it seems to be a gamble when ordering. Some styles run small, some true to size, and some fit large.
When the boxers fit, they are 11/10. Love that they have a proper double gusset, and the length is fantastic. They are my everyday underwear. However the sizes may have recently changed since I ordered medium (which previously fit perfectly) and the ones that arrived are huge and not wearable as an undergarment. For reference, I am almost always a size S, occasionally XS, in other brands. Please please please figure out sizing because I’d really like to continue buying Knotty. But as it stands, with no returns or rebates/refunds I am extremely reluctant to purchase since I have now been burned three times (out of four) with sizing or materials issues.”
“Was good when I was getting my orders to the correct address. I have moved a lot and had this subscription for years now. I moved again and send the inquiry to have my address updated, never heard back. I sent ANOTHER inquiry. Still never heard back. Mind you they're still charging me every month and sending my order to the wrong address. They do not make it easy to find where to cancel your subscription. They don't respond anymore to inquiries. I'm furious. For 8 months, my order was delivered to the wrong address and I have received NOTHING back. Stay away, use another service.”
“I just love love love my knotty knickers!!!!
I don’t think I will go back go any other underwear!!!
They fit amazing, and are soooooo gosh darn comfortable! Very happy I decided to try these!!!
Officially a huge fan :)”
“Seul 2 article me font et je suis prise avec le reste puisque non remboursable. Et je n'ai même pas reçu ce que j'avais commandé, les modèles ne sont pas les bon et je ne peux rien retourné. Je ne conseille surtout pas pour des tailles hors du commun. Je partagerai aussi mes commentaires sur ma chaîne YouTube. Faut pas que d'autres femmes se laisse avoir.”
“Bought hipsters to replace another brand but will not be making the switch.
They were inexpensive, but immediately uncomfortable when I put them in. I didn't even keep them on 15 minutes.”
“I didn't like any of the underwear purchased. The sizing is all over, some are too big and some are way too small. I am very disappointed. The only item I have enjoyed is the bra, which was not the wrong item sent by mistake. Customer service was quick to resolve the issue and have mailed out a replacement, so that was good. Will definitely not be ordering again and feel like I have wasted my money.”
“I was so dissapointed with my 4 pairs of boxer style aira modal undies. I was going on a trip to Tennesee and knew I was going to be sweaty and hot. According to the size chart I was a 3x but when I got them I could have gone down a size. On top of that they got even more lose throughout the day and kept rolling up. I also sweat tight through them.
I paid a lot of money for nothing.
I did love the colours and designs but sadly they weren't great.”
“Not only am I now a customer due to the outstanding product and customer but have converted 3 friends and they are in love too!
The classic boxers are amazing. They fit well, the material is indeed moisture wicking and retains its shape and the sizes are true.”
