“I contacted customer service because I was unhappy with items in my order. The FAQ said i could return items within 14 day which is what I wish to do. No one is responding to those emails. Very unprofessional. Do not recommend. The modal boxers are great. But other companies make similar products for the same price point.”
“terrible customer service! both sets did not fit, one set even fitting larger than the other, despite being ordered the same size and according to the measurements online. When I reached out, it was very difficult to get a credit, and they refuse to cover the cost of shipping. Not impressed, would not recomend.”
“I prefer underwear without lace or the extra layer under the lace as they are not comfortable, sizing is not always consistent, some are super tight so I don’t wear them. Regardless I like getting them and they are a good deal!”
“Im never desapointed and since i took the sub for 3 per à month iv been really happy the only thing is maybe underwhere with strap like big elastic dosnt not fit the size like never not really confortable but for everything else 100%”
“They're too big. I've been buying the same size underwear for years, in many different brands and never had this problem. The tight elastic band at the top makes them very uncomfortable and gives me a muffin top. Just very unflattering, basically granny panties, probably won't ever wear them or order again”
“I was super excited to try these boxers out as I had a friend who recommended them to me.
Material is soft and stretchy and they fit comfortably. Saved up to be able to buy a few pairs finally!
Disappointed that one of the pairs came with a hole along the seamline. It was my favorite design from online:(
Aside from that I really do love all of the shorts”
“I have been a member off and on for YEARS. Today, I am ready to cancel.
My *naughty " package is now all ugly cotton panties with patterns meant for 13 year olds. It's ridiculous. I used to receive SEXY panties. Now? These things are ugly and meant for your period.”
“I love my subscription with Knotty!! Great selection and fit!! Always a fun surprise to see each month! I have purchased a robe as well and it is my favorite one. Thank you, Knotty!”
“The quality was okay, but sadly the size fit much smaller than I expected and because of that were uncomfortable and unflattering. Super disappointed because I thought I'd finally found cute plus size lingerie.”
“After seeing ads and videos on Facebook for this, I had to buy a few things to try them out and I am not disappointed. The Pj bottoms are so comfortable, and the bras are like cloud nine.”
“I love the fun and beautiful designs I’ve gotten both from thr panties, bras, lingerie etc but quality wise my panties never last longer than a few months. Especially the lace ones, as I tend to find they rip”
