“Items are usually hit or miss sometimes with sizes and stretch and there has been about 6 months in how ever many years I’ve been doing this .. where I have collectively not received my order in mail every 3 months or so it says sent but I never receive . Thought maybe post office is stealing them or you guys forget to send not sure .. but sadly every so often the don’t arrive . I still keep my subscription as I appreciate the new styles when I’m send ones with good material and good stretch and don’t have too crazy long of a crotch area .. I am Xl wide but not down there … 😅🤷♀️✨”
“The sizing chart is way off base. The boxers fit way too big and the bralet too small. I ordered “buy 1 get 2 free” which is apparently a misnomer as I only received 1.
Very disappointed in these.”
“I have had this subscription for years with no problem. I have not received the last 2 subscriptions and I am very close to closing my subscription and letting everyone I know who has one my struggles as of yet.”
“I have been looking for new knickers as my preferred ones were changed. BTW new and improved doesn't necessarily mean better! I had seen ads for Knotty and decided to try them. Bought a brief, a flown boxer and a bralette. Love them! Bought 6 more pair of knickers! Soft, cooling and feel very light. Like the fun patterns too. They wash well too. Great choice for me.”
“I'm happy I joined your group, but sometimes you make a mistake by sending some panties that are way too small. Do you still have the boxers for sale? Thank you 👍”
“I appreciate Knotty Knickers for offering cute, size inclusive styles, but there’s nothing really worth celebrating if you’re spending $30+ CDN for poor quality, damaged materials.
I ordered AiraModal panties and received a pair with holes in the gusset/bum seam. Unfortunately didn’t see this within 5 days of receiving the order, so the best Customer Service could do was offer a modest discount for a future purchase.
I just don’t think that I would bother ordering these cheap products again. The disappointment is real.”
“I've seen the ads for a while and finally decided to take the plunge.
I ordered 3 pairs of boxers for the price of one, plus a $6 pair for free shipping. One of the boxers I accidentally ordered an xs, but that was on me. I'm giving them to my friend's daughter.
I gotta say, these are the most comfortable underwear I've ever owned. It's the closest thing to going commando.
I loved them so much I made another order.”
“I was a little skeptical 🫤 ordered a myster 3 pack of the boxer. Love ❤️ how soft these are. Feels like I am not wearing anything! I think the only thing I didn't like but that is no doubt case for a boxer style for women is the line seen on the togh from shorts. Maybe that is just a plump girls issue 😆.
I think the panties may be my thing if they suck up a bit of the pudge.”
“Worst Company Ever! I tried contacting on several occasions to cancel order before shipping. This is because I never got a confirmation with tracking info and I am presently out of province and therefore wouldn't receive the shipment in time. I still have yet to be contacted on ALL social media platforms. I paid for product I have no doubt will not be outside my front door upon my return. This is ridiculous, yet getting emails asking for reviews?????”
“These are some of the most comfortable pairs of underwear I've ever worn. 10/10 would highly recommend. I only ordered 3 to try (part of the black friday sale), but now kicking myself because most are sold out in my size. Can't wait for a restock!”
“I looked forward to receiving these monthly however I’ve noticed over the last few months. I have been getting repeat pairs and that the quality has went down since initially subscribing a few years back.”
“I truly enjoy the many pair of knotty underwear I have purchased… the only thing I can say that isn’t positive is with the boyshorts sometimes it’s difficult to tell which is the front or back… I have given some boxers as gifts too… the patterns are simply amazing and they are so soft and comfortable 😀”
“I bought the 2xl briefs (5ft8in, 195 lbs). They are super comfortable, the elastic in the legs fits perfectly with no pinching and I love all the colour choices. I'll definitely be buying more!”
“I ordered 17 days ago. $80 order confirmed, never shipped or updated. Two separate support requests ignored entirely. Not impressed as a new- and probably not returning- customer.”