“Shipping was quick, pieces were nice. Although the chocker came "broken", there was nothing connected the handcuffs together holding the chocker together.”
“I love the boxers and the pyjamas. Unfortunately the panties don't go up to my size. I thought I'd try the size down, but for pumpkin shaped people, the rise is just too low. Need to expand your panties lines for the top end sizes too!”
“I was really disappointed that it took so long for someone to reach out to advise what zi order was unavailable please I still don't have the product yet .”
“I love them so much! Really comfy, it feels like I’m wearing air, they are stretchy and super soft! When they will restock I’ll definitely purchase more!!”
“The worst customer service I have ever encountered. I placed an order,was charged and even received a confirmation and shipping tracking number. This order was a gift. Almost two weeks later I still have nothing. I email and am told one of the items was sold out so nothing was shipped!! No one even emailed me to let me know any of this. Since I was charged and got a tracking number ,I never expected the order to still be in the warehouse . Finally someone gets back to me and they refuse to answer any of my questions and simply ask if I want a refund for the one sold out item. Meanwhile ,my girlfriend's birthday is the following day and her gift is non existent at this point and it's way too late for me to go out and replace with something else. Can someone please answer me how I could be charged and given a tracking number then my order never be shipped and no one even has the common sense to email me and fix it? The only fixing that was offered was a refund for the one out of stock item after all this mess???”
“Customer service ...trash....shipping...trash...product...trash...the fact that your company dont post critical reviews is crazy. This one will be deleted too idk why even send this email asking for a review. You should probably update your flows to not request reviews since they arent used.”
“Shipment never arrived within projected timeframe. I followed up via email several times and only got response from using the online form not from replying to their response. Shipping has no details and has not been picked up by courier 10 days after it “shipped”. All responses are boilerplate and contain no useful information other than confirming it should have shipped in 8 days after processing finished. Do not recommend if you are hoping to get your items inside a month.”
“Underwear are comfortable. The black pair has a tiny hole in the front area (see picture). They are new, I have not washed them yet. I am worried it will get bigger.
I am wondering if you would be able to check my order. I did not get an email did I get the buy one get 2?
It does not seem to work well on my iPad. I think I received 4, when I tried to add the other two it kept charging me for them? Am I wrong. Or
If a bra is to big is it possible to exchange it? If so how does that work?
Let me know”
“It's been over 4-8 business days, and the delivery day just keeps getting pushed further and further back, starting to wonder if they will ever actually be delivered.”
