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Shop Knotty CA Reviews

3.6 Rating 709 Reviews
61 %
of reviewers recommend Shop Knotty CA
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About Shop Knotty CA:

Knotty is your home for comfy, affordable, size-inclusive intimate wear. For women who crave comfort and style. Feel at home in your undies.

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My monthly subscription has never disappointed! Good quality. Cute designs.
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Posted 2 months ago
I'd give higher stars but unf I have yet to recieve my November and December orders. I hope this will come soon ( postal strike still waiting) otherwise after 4 years ill be canceling my subscription
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Posted 2 months ago
Fit good. Some of the underwear the material could be bette4
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Posted 2 months ago
Terrible. I ordered on Dec 23rd and received confirmation of shipping on December 27th. In January 9th, I was informed 2 of the 7 pairs of underwear I ordered were not in stock and only offered a replacement (of almost no selection in my size) or store credit, which is in violation of the consumer protection act which requires the company to offer the consumer a refund when they are unable to fulfill the contract negotiated at the time of sale. I did not hear back for almost 48 hours and only when I escalated the issue. When offered a partial refund for the out of stock pairs, I immediately started that I would prefer a full refund. Two days later, I was told that this wasn't possible as the order has shipped. First they violated the contract originally negotiated. Secondly, if it has actually shipped, it likely had not when I wrote two days previously. Finally, according to their own tracker, the order still has not shipped. Terrible customer service. I have no interest in the product.
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Posted 2 months ago
Everything was great up until November. I have been charged for November, December and January but I have not received either of those months products
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Posted 2 months ago
Love the variety, quality is really good.
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Posted 2 months ago
Love how I get undies every month
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Posted 2 months ago
To be honest I have not recieved the last 2-3 packages yet other then that we love it
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Posted 2 months ago
I haven't recoeved my order for 2 months so not very happy
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Posted 2 months ago
I never got my December 2024 order
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Posted 2 months ago
Can't say enough good things. Great prints, colors, materials, just love!!
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Posted 2 months ago
I have not received my last 2 shipments of my subscription.
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Posted 2 months ago
I order over 100$ in items, which i haven't received and have messaged support 2 times with no reply. Guess I'm going to have to report this.
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Posted 2 months ago
Have not received November or December pack of underwear for my monthly subscription
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Posted 2 months ago
I would love to give an actual rating but I've been charged 2 months now and have not received any product.
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Posted 2 months ago
sizing is extremely off. i ordered all smalls and every single pair of undies i received are progressively bigger.
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Posted 2 months ago
Horrible customer service! I ordered 2 styles of underwear during the buy"buy 1 get 2 free" I only received the single of each.. I complained.. their only solution was for me to pay and extra $6.78 I then paid this amount on Dec.10, 2024... I have not received my freebies as yet (Jan 9: 2015)
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Posted 2 months ago
Very upset I changed my postal code last month and it didn’t up date and mt package was sent to the wrong place again and I was charged for it
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Posted 2 months ago
First order that I got the sizes are so off. Could only wear 1 pair of the 4 I purchased. I am still waiting on 2 orders and have emailed knotty to follow up and have not gotten a response. Dispointing to say the least.
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Posted 2 months ago
Great Patterns. Sometimes the material is pretty poop. And sometimes the patterns are super tight for the size that they are, as well as the patterns can look like an old woman. They should add ages too to help with mystery preferences.
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Posted 2 months ago
Shop Knotty CA is rated 3.6 based on 709 reviews