Knotty Tie Co. Reviews

Name: Knotty Tie Co.
Address: 926 W 10th Avenue, ,, 926 W 10th Avenue, ,, Denver
Rating: 4.69

4.7 Rating 2,273 Reviews

93 %

of reviewers recommend Knotty Tie Co.

4.7

Based on 2,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Knotty Tie Co.:

As a social enterprise since our start, we're passionate about creating meaningful employment opportunities for skilled resettled refugees. Their professional skills, combined with our advanced printing and production technology, results in the highest quality products possible in an environmentally responsible way.

Visit Website

Phone:

(303) 954-9470

Email:

team@knottytie.com

Location:

926 W 10th Avenue, ,,
926 W 10th Avenue, ,
Denver
80204

Write Your review

Tell us how Knotty Tie Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Knotty Tie Co. 5 star review on 8th November 2024

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spent more than $700 total on 9 custom tie and pocket square combos. Colors were to match Azazi dresses and there were various paisley and floral styles. Of the 9, only two were done correctly, and three of them are completely unsuitable for the event. Some designs had three to four colors, allowing for nice details and contrast, none of which was retained in the final product. In the case of one paisley tie (photos attached), the colors weren't even applied correctly. Now I get to use the final weeks of wedding prep spending more time and money looking for suitable replacement ties. I did not contact you for a resolution because I have 19 days until my wedding and I'm not wasting that time waiting on potential replacements in which I have no faith given how many ties have already been messed up.”

Helpful Report

Posted 2 years ago

“Great quality and neat assortment of patterns”

Helpful Report

Posted 2 years ago

“Came timely and looked like a million bucks! Extremely happy.”

Helpful Report

Posted 2 years ago

“Tie came in and was exactly what i was hoping it would be. My only complaint is that the final price ended up being significantly more than expected with currency conversion and shipping fees, plus a surprise extra fee from UPS. Not sure if this is something that could be improved on your end or not…”

Helpful Report

Posted 2 years ago

“Good customer service and easy to use online ordering of products already created.”

Helpful Report

Posted 2 years ago

“We loved our custom-made ties! We were able to design groomsman ties that incorporated both of our two bridesmaid dress colors. The ability to match David's Bridal colors was incredibly helpful to make sure the ties and dresses would match exactly!”

Knotty Tie Co. 5 star review on 9th August 2022

Helpful Report

Posted 2 years ago

“Love love love the ties…took a little bit longer than expected for them to be delivered”

Helpful Report

Posted 2 years ago

“High quality products, but their shipping/delivery is always lengthy. Plan accordingly!”

Helpful Report

Posted 2 years ago

“Amazing experience! Absolutely loved the huge selection to choose from, and being able to customize the colors got us just the right ties that we weren't able to find anywhere else. The ties shipped exactly when we expected them to and were delivered in great condition with beautiful packaging. Couldn't ask for more for the perfect bow ties for our wedding day!”

Helpful Report

Posted 2 years ago

“Thank you for such an AMAZING JOB! The ties and pocket squares I ordered for myself and my groomsmen match the bridesmaids' dress EXACTLY!! The price and delivery time were PERFECT! THANK YOU AGAIN!!!”

Helpful Report

Posted 2 years ago

“Designed for my upcoming son's wedding. The tie is exactly as ordered.”

Helpful Report

Posted 2 years ago

“Very happy with the ties that I ordered for my wedding party! good quality and got here in a reasonable amount of tine”

Helpful Report

Posted 2 years ago

“The quality of the bow tie does not match the pricing and customer service leaves something to be desired. There is no update on progress or eta of product until the product arrives. Will not be purchasing again”

Helpful Report

Posted 2 years ago

Hi Sonja, Thanks for sharing your feedback and are sorry to hear you had a less than stellar experience with us. If you have any additional feedback on the bow tie or the service you received, please email us at team@knottytie.com. We appreciate your choice to support us and our mission. Best, The Knotty Tie Team

Posted 2 years ago

“Entire process was fantastic. Excited to wear my new tie and will order from then again in the future.”

Helpful Report

Posted 2 years ago

“Had an issue and they corrected it immediately.”

Helpful Report

Posted 2 years ago

“I ordered 3 pairs of suspenders for my groomsmen. All was great until one of the clips busted right as we were trying to finish getting dressed. So we had to tie it up with some string instead.”

Helpful Report

Posted 2 years ago

“We are so glad we went with Knotty Tie Co. for our custom wedding ties. The ties look great and the colors match perfectly. Be sure to get their color swatch before you make your choices, you won't be disappointed!”

Helpful Report

Posted 2 years ago

“Order was perfect! Thank you!”

Helpful Report

Posted 2 years ago

“I asked a simple question about how to return the product and they gave me a big long marketing schpeel about the product instead of a simple "all sales are final" or "it's not returnable.”

Helpful Report

Posted 2 years ago

Hey Mikayla, Sorry to hear your experience did not meet your expectations. We appreciate your feedback and we would love to help you out. If you would like to take us up on our offer, please see the details in the email you are referencing. Best, The Knotty Tie Team

Posted 2 years ago

“We absolutely love our wedding ties. I didn’t realize it would be so hard to find ties that matched my bridesmaid’s’ dress color. I looked everywhere online and unless we wanted to spend $100+ a tie, we were out of luck. I stumbled upon Knotty Tie late one night. The color swatch kit came 3 days later and they had a color that matched perfectly. The ties took about 10 days to create and about a week to ship. I’m just thrilled with them and can’t wait to see the guys in them at the wedding.”

Helpful Report

Posted 2 years ago

Knotty Tie Co. is rated 4.7 based on 2,273 reviews