“Everything has just been perfect... from the online browsing and purchasing process to the delivery and of course, the best taste of any chocolate in Australia.”
“As always, great value, great quality chocolate. Unfortunately they REALLY need to change delivery courier service. This was a birthday gift, took almost 2 weeks to arrive (within the same city), the courier claimed they had attempted delivery when they had not and did not even leave a card to pick up the chocolates at the post office. The whole experience was ruined by the delivery service.”
“Ordered Salty cashew crunch, Chilli hot cocoa, and Koko crackles, brilliant, I am not a fan of chocolate but I am partial to Koko black well worth it”
“The gift I bought from Koko Black was the perfect thankyou to a friend who is hard to buy for. It arrived when they said it would and was beautiful and delicious.”
“We were missing our trip to Koko Black lately so did online order/delivery. Great packaging to keep cool and secure. Amazing quality chocolate, good variety of flavours.”
“Not Great. There was a problem with my delivery address details I entered which I haven’t experienced before. I wasn’t notified and I had to ring up chasing delivery. The chocolates were for my girlfriends 50th birthday hamper and the chocolates didn’t make it in time
Regards Terrì Anne Crossley”
“The service you receive from all the Koko Black stores is brilliant. During lockdown and not being able to go our local shop i ordered online. All of my orders were delivered within 2 days i was so impressed with the quickness of all of my deliveries.”
“Unfortunately we still haven’t received our order, so are very disappointed. It was a present for my mother after arriving home from hospital after a serious illness. I am upset that the gift we sent hasn’t arrived after over two weeks.”
“Chocolate is great ! With very good packing ! However the delivery is very disappointing. It was not delivered on time , delivery hadn’t contact me and said had tried to deliver ! I have to pick up the parcel from post office . I regret to choose delivery, I probably can get the chocolate faster by self pick up”
