“Koko Black chocolate is always divine! I love the Christmas range! The team at highpoint were so busy, yet so helpful! It’s a gorgeous shop and a feast for the eyes!”
“Melbourne certainly knows how to make premium chocolates, nice gift at this time of year. My orders were filled quickly, delivered promptly, as advised. Very impressed all round. Congratulations”
“A friend and I received some of your chocolates in our Moulin Rouge experience pack. I took them home to my husband and he said it was the smoothest, most delicious chocolate he had ever had (dark chocolate). I ate the milk chocolate and wholeheartedly agreed.
I purchased some for his birthday this year. They were shipped in perfect condition and arrived on time. Cannot recommend this chocolate highly enough. SCRUMPTIOUS!!!”
“Would highly recommend Koko Black. The presentation is sublime inside and out!
Well done, and forever grateful for making our friends extra special!
Love your work xoxo”
“I bought my husband the $70 Advent Calendar again this year. He absolutely loves it. The chocolate is of excellent quality and the variety is amazing. Big thumbs up again, and will be buying it again next year. Great quality!”
“I discovered Koko Black on a holiday to Adelaide. I order online and have them sent to regional qld in a timely manner. I would recommend buying a small selection of all the different varieties they stock set a budget and buy a selection every month.”
“After a difficult time navigating your website (I own up to not being too computer savvy), the treats were ok but the delivery was dreadful. The goods were left on a Saturday in the garden of a closed medical practice and not retrieved until Monday morning. Fortunately it had not rained but the weather was warmish. I certainly won't repeat the exercise again.”
“Love the chocolate as always. Disappointed as I ordered online and I was certain I had requested my free advent calendar. When it didn’t arrive I followed up online and was advised that was too bad, my problem. I asked if it could be sent out or I collect from a store. I never received a reply to this.”
“The delivery was fine. Was a bit annoyed that I purchased during a promotion only for a better promotion to start the next day (which was then emailed to me). Also the advent calendar was really not worth it (wish the review were published earlier or if I missed them that I’d seen them) as it’s very basic.”
“Chocolate were absolutely beautiful.
Delivery let them down, paid $25 for same day delivery and it was delivered the next day. It was our 30 anniversary. Wouldn’t even give me a refund. Also did not get the advent calendar”
“I'm very disappointed that my Dark Chocolate collection was missing the Strawberry Hearts and was replaced, without consultation!!, with my least favourite chocolates - mango & vanilla 😞”
“The worst customer service I have ever experienced. After waiting 3 weeks for my order I never received it and all I got was refund and a 10% discount off my next order. Wasn’t offered anything for my inconvenience.”
“Terrible. Delivered 2.5 weeks after ordering. Customer service representative could have done a lot to improve the situation by just picking up the phone.”
