“I’ve placed 2 orders for delivery and on both occasions, the driver did not ring the doorbell. On the first delivery, the driver left the package in full sun. On the second delivery, the driver left the package at the wrong address. Fortunately the neighbours were honest and took it to my friend’s address, but by that time the ice pack was warm and some of the chocolates were heat affected. I shall not be using this service again.”
“The friends who received them were delighted with their get-well Koko Black treats, and especially pleased with this new direction in Koko Black goodies. We've been feeding them your chocolates and truffles for years.”
“I ordered chocolates online on Sunday and they were delivered by Thursday which was very well within the 5-7 business days duration advertised. Perfect service!”
“Very upset with the customer service. Even the chocolates received didn’t taste right.
I have been the biggest shopper for Koko but don’t know if I will be shopping again!”
“We loved our Christmas chocolates.
They did not last very long at my house.
I only wished I'd purchased more of the gingerbread and chocolate bites!!”
