“The quality and presentation of our Easter treats this year were exceptionally high. We had ours delivered which was very efficient although only 2 out of our 3 large chocolate bunnies made it in one piece.”
“It doesn't matter how good your chocolate is if it never arrives! I submitted an order early April with website promise of delivery within 3 - 5 days to metro Melbourne. Over 7 days later - right before Easter - you emailed me to say my order had been lost in transit. And several items I had ordered had sold out. When I tried to re-order what was still left in stock, you couldn't guarantee delivery the following week, so provided refund only. Disappointing and unsatisfactory service. I won't order online from you again.”
“I was very disappointed to find your chocolate extremely sweet - not what I had experienced before - you could taste the sweetener more than the chocolate itself so to spend so much money on chocolate that is as horrible as Cadbury was a real let down.”
“What can I say but that I love KOKO BLACK. And the bunnies I gave the children for Easter are always a favourite. They have such gorgeous little faces. Don’t ever change them.”