“Over time Koko Black's Dark chocolate has been exquisite and remains so, but we now find the flavour profile of fillings too subdued. There's only subtle differences between tastes. They used to be more defined.Product: The Dark Collection Praline Gift Box”
“The quality and presentation of our Easter treats this year were exceptionally high. We had ours delivered which was very efficient although only 2 out of our 3 large chocolate bunnies made it in one piece.”
“It doesn't matter how good your chocolate is if it never arrives! I submitted an order early April with website promise of delivery within 3 - 5 days to metro Melbourne. Over 7 days later - right before Easter - you emailed me to say my order had been lost in transit. And several items I had ordered had sold out. When I tried to re-order what was still left in stock, you couldn't guarantee delivery the following week, so provided refund only. Disappointing and unsatisfactory service. I won't order online from you again.”
“I was very disappointed to find your chocolate extremely sweet - not what I had experienced before - you could taste the sweetener more than the chocolate itself so to spend so much money on chocolate that is as horrible as Cadbury was a real let down.”