“Love Koko Black chocolate - my online order came quickly and was beautifully packaged so that the chocolate stayed cool in transit. Thanks Koko Black! xx”
“I really like your products. I have ordered online delivery twice but do not intend to order online again. The first time, my order was delivered to another address nearby as the person delivering made a mistake with my address. The second time the person delivering disregarded my clear instructions to - "open the gate, come into the yard, and leave on the front porch. No dog" but instead chose to leave my order outside our front gate, where anyone passing by could have taken it. It is no use offering free delivery if customers order goods worth a particular amount but then not to take care to deliver properly.”
“The gift boxes and chocolate boxes we bought for gifts were nothing short of Delicious. There was a sight mix up with our order and we didn’t receive all our goods in the first bow, but kilos were super quick to get in the issue, press post the missing things and it all arrived before Christmas. Definitely ordering again!!”
“I refuse to have any other chocolate but Koko black. I buy it regularly and will continue. The chocolate is creamy but not overly sweet - I can taste the chocolate.”
“Delivery was great. Correct products packed but the greeting card inside was someone else's. But the way it was packed made it really hard to check the product. I'm glad I checked because otherwise I wouldn't have found the incorrect card. I've already given feedback directly to the team.”
“I had an issue with the packaging of the product. The KoKo Black team has responded very quickly and provided a new product for me instead. I always like the product and appreciate the client service, so definitely a happy returning customer again.”
