“The chocolates themselves were delicious however, the Biggest Bunny was delivered smashed and was refunded. I would buy again, but only from the shop itself. Delivery seems to be an issue, with many, many reviews saying goods came broken.”
“Item was order before Easter as a gift to my son and his wife. Promises of delivery time after time, but it was never delivered. Easter came and went, I felt so embarrassed when they gave me an Easter egg and I couldn’t give them my gift as I did not receive it, after many promises and many comments on their website. So so disappointed and upset. Will never use this company again.”
“Extremely satisfied with the product as always, needless to say the chocolates taste great, love the presentation of the box and the added cooling material in box!”
“Chocolates were great as usual however delivery was disappointing. The delivery person left the package at another entrance of apartment, there are two entrances of my apartment and it was just left at another entrance and I received text message with photos that the package was left at the entrance. I had to walk to the entrance to collect the package since I was home all day.”
“Arrived after Easter after website stated they would arrive before Good Friday taking into account covid, 1 out of 3 rabbits was smashed in transit on arrival after intended interstate recipients had left.”
“Love Koko black, but Easter egg came smashed, (it was a gift) let their customer service know, and nothing was done...so disappointed and won't get it delivered again.”
“Wonderful service and delivery was super quick but the chocolate was the showstopper here. The absolute smoothest, best tasting chocolate our family has ever had! Across the entire range, everything was superb 👌”
“Over time Koko Black's Dark chocolate has been exquisite and remains so, but we now find the flavour profile of fillings too subdued. There's only subtle differences between tastes. They used to be more defined.Product: The Dark Collection Praline Gift Box”
