“I ordered hazelnuts chocolates, as they're my favourite. Although I found Koko Black hazelnut chocolates to be quite unappetising. The hazelnuts left a bitter taste in my mouth. I contacted Koko Black about this, who said it was normal. I won't be ordering from Koko Black again.”
“We bought Koko Black chocolates over COVID. But the last lot were Christmas presents. Which I know my friends will absolutely LOVE. My husband & I thoroughly enjoy a few chocolates after dinner, especially if they are Koko Black”
“I took advantage of free freight christmas special. The parcel was really well packed (with foil bubble wrap and ice packs), especially considering we've had really hot weather. Gotta look after the precious cargo! The courier had good tracking communication, and on delivery day, the estimated time of delivery was SPOT on! Impressed!”
“Chocolates arrived in good condition but was not happy with your policy that the delivery driver was required to obtain from me signature upon delivery (on his phone). Not good practice with Covid 19. Did not feel safe.”
“The products are so disgusting that I keep ordering online or else the Koko devil entices me into to your shop and sadly I have no control over this behaviour.”