“Always loved Kokoblack from the day they opened their shop in Canberra. It was a sad sad day when they closed it. But at least I can still order online, and the online service has been fabulous!”
“Best tasting chocolate I have ever had. Unlike the average chocolates, Koko Black tastes sweet without that too sugary aftertaste. The dark variety, delicious..”
“Efficient service, we received our order quickly with updates along the way. The chocolates were of a high quality beautifully presented and full of flavour with a point of difference. Would most certainly order again.”
“The lantern celebrating Chinese New Year was a beautiful object, full of delightful koko black morsels. We particularly enjoyed the Mandarin & Yuzu and the Mango Chilli!”
“The package was thrown in front of the main door. A few people were home who would have been notified if the delivery person had simply rung the doorbell. They discovered the package later - all the ice inside was melted away. The chocolates barely survived.”
“Hi,
I ordered it for my bro for xmas, cause he lives in Melbourne and I live in Europe and it was a fun and easy way to surprise him and his family. They all loved the chocolates I picked the only disappointment that my personal message on the box (personalised gift cube ) was missing! :-(”
“I sent a birthday present to my nephew. He received one message and thought it was spam. I just checked with him because I hadn't heard anything from him. He said he would now go to the post office and pick it up. Haven't heard whether he actually received it or if it was not available any more. Very strange and expensive purchase and delivery since he may not even have received it. Can't say I'd order again that's for sure.”
“From the moment I ordered it was already on its way! and wow! speedy delivery! Kept up to date! Delivered with love! What more can I say! Oh yes! …. the chocolate …is.....divine! My favourite is the Tasmanian Leatherwood Honeycomb Milk & Dark. mmm mmm.”
“As a dark chocolate lover, my wife presented me with the dark chocolate hamper. Within the larger box was a premade box of 28 dark chocolates. On the outer sleeve of that box was a list of what the chocolates should be. There were supposed to be spicy pear; there was none. The inside of that box contained a little paper saying the Yuzu is temporary unavailable, yet that flavour was not even listed on the sleeve. The biggest disappointment, and maybe this should be highlighted on the box, is that the chocolates seem to be more geared to drinkers. As I don’t drink, this box of 28 contained 9 chocolates with alcohol (see photo attached which is minus another of the Bailey’s). In other words, I am unable to eat roughly 1/3 of all these chocolates. Very disappointing. I would recommend Godiva as a more sober as alternative.”
“The chocolates were great, my friend loved them! But my order wasn't ready for collection even though it said it was. The guy I spoke to in the store was very helpful and got it ready on the spot though, so 4 stars”
“Placed several orders of Koko Black as Xmas gifts for family interstate. Their service was amazing and the chocolates were very well received by family. Big shout out to Koko Black’s amazing service, packaging and delivery updates for which ensured the chocolates arrived promptly and in perfect condition!! Regular delivery status notifications were excellent with updates and photos confirming delivery. Such an excellent customer experience. I will definitely recommend Koko Black and order again.”
