“I wish I had read these reviews before purchase but it was only a small item so went ahead but like everyone else I ordered and paid for the goods nearly 2 weeks ago and have not receive it. I really wouldn't both ordering anything as I think the actual likelihood of receiving the item is slim to none. AVOID THIS COMPANY”
“Do not buy from this company, its a scam,you pay for goods and the goods do not arrive.
STAY CLEAR OF THIS COMPANY.
I've just emailed trading standards and Amazon, advising amazon to remove this company from their website.”
“Terrible,dreadful,disgraceful,disgusting service..need l say more? Absolutely no after sales service,including actually sending you anything you have ordered.l am still struggling to talk to,or contact anyone there,regarding a long overdue order.Avoid this company at all costs.If l could not stars l would.”
“I ordered some strong weed killer at an excellent price, to get rid of stinging nettles which plagued half of the garden at the bungalow I’ve just moved to. The product came in quick time and was well packaged.
I have absolutely no problem with this company and will definitely be purchasing again shortly.
Well done Konnec”
“Product was late arriving and was damaged - much of content was a split in delivery case.
Could have been a problem with Hermes who I find pretty useless but your reviews are also rubbish
Won’t use you again”
“Avoid at all cost, they take your money but don't deliver what you paid for. I ordered 2 bottles of paraffin several weeks ago and still have not received it. No reply to email sent asking for my money back. I'll be going to trading standards”
“Ordered a hose, same as everyone else.. got a text saying the order was dispatched with a tracking number, 14 days later no item, no information on the tracking. Avoid avoid avoid.”
“I bought your product last year and found it very good, as I am terrified of spiders. I have a spray in every room,makes me more comfortable in my home. Thank you very much. Lynda Walker.⁹”
“Avoid this company, They take your money and don’t send your goods, Emailed several times and phoned them, Response is utterly disgraceful, will never deal with them again lesson learned.”
“DO NOT PURCHASE FROM THIS COMPANY!
This company has by far the worst customer service I have ever experienced!
I ordered a Brita water tank. It arrived with the box completely smashed along with the actual water tank which had pieces of plastic snapped off along with black mould in the bottom of the tank and the filter. It was completely unusable. I sent Konnec an email explaining the above with photo evidence and of course a week later I had hear nothing back. I then contacted them by telephone and was told I would receive a call back. another week went by and nothing. I then contacted them a further 6 times to be told the same thing every time that someone would call me back and that there was nothing they could do. I did not have the money to waste on a completely unusable product but it seems that that is the case as over a month has passed with no contact whatsoever. The customer service is rude.
Please go to a reputable company and do not waste your money!”
“Took my money, but didn’t supply the goods.
The contact phone number is not answered
Apparently the contact email address doesn’t exist.
I have no reference number, or proof of order.
If I could have done zero stars I would have.”