“The platform - intuitive with awesome indicators.
Customer service - responsive and typically replying to emails within a couple of days (max).
Now, one letdown - high commissions, as a new trader I believe that they can be more flexible with this matter.
Another let down - high first deposit amount, I was planning on max 100$, but i guess that in the long run, it's better to have enough money in my balance to save on commissions.
Other than those 2, everything else is good.”
“If there’s anything that makes me stay and trade with a firm it’s the service they provide. Be it from the account set up to the analysis of the market I knew I could rely on the Konoha FX representatives. I have reached out time and time again and have always received a response. For me it doesn’t matter if they reach out to me in mail, phone call, or sms because either way I get my response.
I have begun to recommend this firm to many people looking for a decent trading experience. Thank you to this dear firm for all their efforts to make this trading endeavor as simple as can be.”
“Being a new trader was not easy. One thing I did know before setting up an account with any firm was to do a demo trial. When I joined Konoha that was one of the first things I asked. After getting confirmation that I was able to set up my demo account before beginning to trade on the market that’s what I did. I’ve been on that demo until now and I won’t lie if I tell you I still don’t know what I’m doing. My mentor Reem assured me that on every scheduled phone call we will do more practice trades and eventually everything will be clear.
I'm here still feeling the waters.”
“I don't know many trading platforms since it's the first one I'm using but so far I'm pleased. The withdrawals can take a bit if you never used crypto before… I didn't understand how crypto wallets work at the beginning but now it's easy and very fast.
The trading sessions with Kevin were very informative and I got a lot of education material. The good thing is that I can talk to him directly on whatsapp if I need to consult a trade.”
“When talking about the standard of customer service, it is perfect, except for a few times when the response was a bit slower than usual, but i guess it was just a matter of bad timing. Now, let's set the money talk aside, i will just say this - if you follow all the rules, you won't have any complaints about the financial operations. Speaking of the interface, there are a few quirks with the Windows app. Additionally, the Android app can feel unresponsive on my Galaxy phone. One drawback of the Windows app is its inability to display multiple graphs simultaneously.
Happy to contribute to this panel”
“Over the years the trading industry has advanced in many ways. From the new features you can apply to trades, to having the help of a professional to setting up instant and market orders. There are many that believe the market is difficult territory and they could be right. But using these tools and trading with a firm you can trust and gain knowledge from can change the whole experience. Highly recommend Konoha for all these reasons”
“Highly reliable and easy to operate platform, whether you're using it on your mobile or PC. I've been a client for more than 5 years, and it has consistently met my expectations.
Offers a variety of features and competitive spreads.”
“Trading is a passion. I like the whole idea of analyzing the market and making the proper trade choices.
Adel Amen is my assigned account manager and trading with her has been nice.
I’d like to say that this firm is very specific with the service they provide for their clients. Each trader is assigned an account manager and phone calls are usually scheduled in advance in an organized manner.
If you’re looking for a firm that can give you a great trading experience (I’m not guaranteeing results) then this firm can be a good shot.”
“Thanks to Ben for making the transition to this firm as stressless as it may be, I’ve been
trading with the same firm for a decade and very excited to start fresh!”
“Very organized firm in every term, easy and comfortable trading platform with useful tools to trade with, easy withdrawal process, good commissions and excellent service.”
“Trading is one thing I put a lot of time and effort into. I'm more of a long term gal. Therefore I spend my time on one or two trades and make them long term investments so I don’t have to be in and out of the market multiple times a week.
My account manager the one and only Mike Fisher has my best interest in mind. One thing that I much appreciate with this firm is that they don’t annoy you with phone calls every other day. As long as your goals are clear to them, you have your trades in place and taken care of they have no reason to bug you.
As Mike knows I like to make long term trades so the week that we do that I have some down time until I decide I’m ready to check in or make another move.”
“If and when I let someone manage my funds, In my eyes, the MOST important factor is having direct contact with my account manager, I must give a special shout-out to Liam, who has consistently demonstrated exceptional availability and responsiveness, promptly addressing my needs and concerns through phone calls and WhatsApp correspondence.”
“There is only one way to say this, and I have learned it the hard way too many times. YOU HAVE TO TRUST YOUR BROKER IF YOU WANT TO MAKE A PROFIT FROM TRADING/INVESTING!
Many of my friends always doubt the broker they work with.
I tell you guys, the moment I understood that in the interests of my broker is that I will earn money so that they will earn money and reputation, everything made the turn for the better.”
“nice program to use, only issue is the text is displayed incorrectly at 150% of normal size. I have difficulties seeing, so it would be so considering of you. Please help me fix this bug! As you helped me with everything else.”
“If you’re looking to diversify your portfolio this firm provides over 200 assets to trade. Don’t look further.
This firm is 10 – 10 from the service to the platform to the efficiency and fast withdrawals.”
“When it comes to the trading platform reliability and stability is of utmost importance. When I was searching for the ultimate platform, I viewed this as top priority and on the first few phone calls I had with this firm I made sure to ask questions related to the stability and efficiency of the trading platform.
Benjamin my account manager gave me all the answers I needed in order to make sure I would begin trading in a calm and relieved manner.
Without his reassurance and support I believe I would still be on the lookout for a firm.”
