KOODING Reviews

Name: KOODING
Address: 14511 Franklin Ave., STE 230, Tustin, California
Rating: 4.27

4.3 Rating 975 Reviews

82 %

of reviewers recommend KOODING

Company Reviews

Metrics

Info

4.3

Based on 975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The clothing is very trendy and stylish.”

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Posted 9 months ago

“The clothing is very trendy and stylish.”

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Posted 9 months ago

“All the products are unique and pretty. The price is expensive.”

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Posted 10 months ago

“Very poor customer service”

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Posted 1 year ago

Thank you for your feedback. Based on our record, we have replied to your emails multiple times offering a solution, but haven't heard back from you. Please check your spam folder if you have not received our emails. Please don't hesitate to contact us at https://www.kooding.com/contact-us. Thank you KOODING Team

Posted 1 year ago

“I asked for a refund awhile ago and never heard back. The pants don’t fit me”

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Posted 1 year ago

Thank you for your feedback. Based on our record, we haven't received your returned product. Please contact us at https://www.kooding.com/contact-us for more information. Thank you KOODING Team

Posted 1 year ago

“What a lovely SPAO mac. I took a chance as a Canadian customer and was very pleased with the style, fabric and workmanship. It's even waterproof, something not mentioned. With the exchange, the coat wasn't cheap, but I'm very happy with it.”

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Posted 1 year ago

“Beautiful clothing, I'm in love!”

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Posted 1 year ago

“I was praying that my order would get to me before my trip and it was delivered two days before I left which was AMAZINGGG. The shorts I ordered were perfect fitting and super cute. I was very worried about the sizing since it was a bit different from my usual sizes but I’m very appreciative of the sizing chart provided. The shorts fit absolutely perfect.”

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Posted 1 year ago

“i didn’t receive my order. DHL left the package in the mailroom and not at our door and claimed they had delivered it. Package was stolen from the mailroom. Building security couldn’t determine who had taken the package. Talked to DHL and your company and no resolution… paid for a shoe but never got it in the end… will never purchase anything from this website again.”

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Posted 1 year ago

“The order took foe a while to ship out.”

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Posted 1 year ago

Thank you for your feedback. Based on our records, your estimated ship-out date was between Aug 22 - 28 and it was shipped on Aug 24th. Please don't hesitate to contact us if you have any questions. Thank you

Posted 1 year ago

“no replies to 2 out of 2 of my mails to customer service.”

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Posted 1 year ago

Thank you for your feedback. Based on our records, we haven't received any emails from you. Please contact us at https://www.kooding.com/contact-us and we will assist you. Thank you

Posted 1 year ago

“Fast delivery! Satisfied experience of online shopping 🛍”

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Posted 1 year ago

“Very good service and product.”

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Posted 1 year ago

“Good quality clothes. I like the simple design too.”

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Posted 1 year ago

“It’s does not fit and I want to return them”

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Posted 1 year ago

Thank you for your feedback. We are sorry to hear that you are not satisfied with the product. Please refer to our return policy at https://www.kooding.com/returns to request a return for the products that you are not satisfied with. Thank you

Posted 1 year ago

“I have been loyal kooding customers for last 4 years. Their service is getting worse and delivery is getting very long and slower even though I pay extra for expedite delivery. For instance for last order that I put on almost 14 days ago until today, the status is still provider fulfilment. Very disappointed”

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Posted 1 year ago

Thank you for your feedback and for being our loyal customer. First of all we are sorry to hear that there is some delay with your order. We have escalated your feedback and we will get back to you as soon as possible. Once again, we apologize for the inconvenience and thank you for being our loyal customer.

Posted 1 year ago

“What an amazing experience! Not only were the clothes exactly what I expected but service was also excellent. I needed help with some billing issues, and they did it immediately. I will be buying more in the future from Kooding!!”

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Posted 1 year ago

“Quality was so good! I love the feel of the clothes and I enjoyed the style, the clothes match the image perfectly.”

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Posted 1 year ago

“Smkoodinf.com provide very practical everyday stuff needed in a everyday life.😊”

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Posted 1 year ago

“Les tenues achetées sont parfaites, correspondant à mes attentes, le service après vente est également excellent.”

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Posted 1 year ago

KOODING is rated 4.3 based on 975 reviews