KOODING Reviews

Name: KOODING
Address: 14511 Franklin Ave., STE 230, Tustin, California
Rating: 4.27

4.3 Rating 975 Reviews

82 %

of reviewers recommend KOODING

Company Reviews

Metrics

Info

4.3

Based on 975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping and high-quality products! I'm ready to buy more from Kooding.com.”

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Posted 4 years ago

“Good quality and quick delivery”

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Posted 4 years ago

“The parcel was delivered at time.”

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Posted 4 years ago

“It is the most frustrated and terrible experience I have ever had to shop at KOODING ! Took over a month from purchasing day, still not shipping out yet. Contacted to customer support, feedback was two items out of stock. Then cancel the order, another almost a month waiting for the refund !! It is not a joke!”

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Posted 4 years ago

“Very nice quality and it shipped fast! I’ll be shopping here again!”

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Posted 4 years ago

“It's been over a month and the clothes I purchased are still in the "brand fulfillment" stage. I tried contacting customer service, but it's been a week and they haven't replied. Honestly, save yourself the trouble and go to a different third party retailer. It seems like most of the stuff Kooding advertises isn't ever actually available anyway.”

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Posted 4 years ago

“TImely delivery Thank you very much”

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Posted 4 years ago

“I bought earrings but I never received them because they were out of stock. More I have not received a refund which shocked me enormously.”

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Posted 4 years ago

“Dear Мирон, Thanks for contacting us again. We are truly sorry, but we are still waiting for your item to arrive at our fulfillment center. We are expecting to receive your item by the end of this week or early next week, so we will ship your package as soon as we get it. We apologize for the delay and thank you so much for your patience. Thank you, KOODING Customer Service Dear Мирон, Thanks for contacting us again. We are expecting to receive your item by next week and it will be shipped out as soon as we get it from the brand. We are truly sorry for the delay and thank you so much for your patience. Thank you, KOODING Customer Service I'm waiting Half a month.”

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Posted 4 years ago

“I have ordered from Korea before, and Kooding definitely matches/exceeds the expectations in terms of delivery. While it is expected that items may take some time in transit from retailers to Kooding, once it arrived to Kooding, it only took 2 business days for my order to arrive.”

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Posted 4 years ago

“I purchased the Kooding Clearance items, which all arrived promptly within 2 business days upon purchasing. Very speedy shipping, and the items were exactly what I was expecting. Order #USF0D2D4”

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Posted 4 years ago

“I bought 2 pairs of jeans from Kooding brand so far and they are by far my go-tos. It just gets better every time. The shipping is fast too!”

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Posted 4 years ago

“Alright. I'll be giving a deatiled review to all who may think about ordering and explain how the site works. Kooding, basically, features clothing from a large number of Korean brands. They, themselves, don't really make clothing. When you order through Kooding a shirt, they will contact brand X that created the shirt, it will be delivered to their warehouses, and shipped from there to your address. So, my experience. Total shipping time, from placing an order, to it being in my hands, was one month and one week. Kooding has 3 order stages, basically, 1. We got your order. 2.We contacted the brand you ordered from. 3. We shipped it out. Stage 1 was done in one day. Stage 2 had an estimated time of 3-6 days, with a supposed maximum of 15. It took 21 days, roughly. I attempted to contact them through mail on day 13, and on day 18-19 asked for a refund, and got no response. Someone said here they are only active on Instagram, though. No holidays occured from my time of order (December 5) to explain why it took more than 15 days. Shipping itself was just 2 days untill it arrived in my country, Korea to Middle East. Rest of the time was the country's mail, which is unrelated to Kooding. Items are great quality and size, exactly as ordered. The site isn't a scam by any means, fairly priced and actually delivering, only reason it doesn't get a 5 is because of the time it took to ship it. Generally, would 100% order again, but do know it'll take more time than they clIm, although 1 month from Asia to my home country is pretty standard.”

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Posted 4 years ago

“Easy check-out process, clothes came in good condition and good quality material.”

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Posted 4 years ago

“I see many people aren’t paying attention to the their expected ship out date. All my orders were shipped as indicated and had no issue with their products quality.”

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Posted 4 years ago

“There aren't many websites where I can buy high quality korean clothing. Kooding has good balnce of both affordable and premium items.”

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Posted 4 years ago

“cs respresentative was very helpful to accomodate my request. Happy with quality of products and shipping time.”

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Posted 4 years ago

“Got strung along for a few months, first the items ordered were delayed, then they were out of stock, then it would take several weeks to refund my original payment method. Eventually I had to contact my Visa fraud department to get a refund.”

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Posted 4 years ago

“This place scammed me. I tried to buy a turtleneck shirt the next few days later. I get a call from the bank saying that someone tried to use my credit card and that someone from this site was attempting to use it”

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Posted 4 years ago

“Easy to buy from and quick shipping. Would buy from again.”

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Posted 4 years ago

KOODING is rated 4.3 based on 975 reviews