Kosmic Sound Reviews

Name: Kosmic Sound
Address: 94 Hector St W, Osborne Park
Rating: 4.40

4.4 Rating 452 Reviews

84 %

of reviewers recommend Kosmic Sound

Company Reviews

Product Reviews

135

Questions

Visit Website

Phone:

1300 567 642

Email:

perth@kosmic.com.au

Location:

94 Hector St W
Osborne Park
6017

Write Your review

Tell us how Kosmic Sound made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kosmic Sound 5 star review on 21st August 2021

Anonymous

Kosmic Sound 5 star review on 30th June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly customer service and prompt organization for my click and collect purchase. I'll be back again.”

Helpful Report

Posted 3 years ago

“I ordered a Fender Telecaster just at the beginning of the new year and it came in today! Great delivery times and I just want to say thankyou for giving me constant updates on the dispatch of the guitar because I already order the Telecaster with another music store 6 months ago and it took me this long for me to get a refund since it was no where near coming to me. Thankyou so much!”

Helpful Report

Posted 3 years ago

“You guys were great. Amarax/Fastway were not. They just said I wasn't home when I was, they said they left a calling card when they didn't, and it took a further three days just to organize a pickup via email from their depot because they have no staff on and won't take a phone call. They don't even have online messaging staff on, they seem to have just sacked everyone. They can run customer support staff from homes, there's no excuse. If you can, find another courier company because they're awful.”

Helpful Report

Posted 3 years ago

“Thank’s for good delivery just on time ! Well done Kosmic Sound .”

Helpful Report

Posted 3 years ago

“Must of read my mind when sending out this request for a review. Just about to send Kosmic a followup email. Spoke to the online orders helpline 2 days ago about an incorrect item in a recent delivery. chat soon and thanks”

Helpful Report

Posted 3 years ago

“I'm very happy with my purchase. I bought a guitar online and it arrived in a couple of days. I wasn't expecting it to be delivered so quickly specially 1 week before Christmas. . It's a great guitar and it arrived in perfect condition. ..thanks”

Helpful Report

Posted 3 years ago

“When I ordered the item, it said it's in stock. 7 days later I got an email stating its not in stock, so I said I can take the item that is in stock, It's almost a month since I purchased the item, I haven't had it delivered yet, I live in the same city as the warehouse.”

Helpful Report

Posted 3 years ago

“Buying online was easy but I’m disappointed with delivery.”

Helpful Report

Posted 3 years ago

“Friendly and helpful”

Helpful Report

Posted 3 years ago

“Great selection of gear and friendly service”

Helpful Report

Posted 3 years ago

“Best store ever! Jeremy always assist me for my PA needs and he will assist you well and very nice guy. Will keep coming back for more.”

Helpful Report

Posted 3 years ago

“Awesome product, easy online shopping, secure and verified transaction”

Helpful Report

Posted 3 years ago

“Always love shopping at Kosmic... The people in store are lovely to deal with... Especially Stevie... Have bought many things from Kosmic... Including a PRS guitar... PA speakers... Microphones... Strings... Keyboards... Life time Kosmic shoppers!”

Helpful Report

Posted 3 years ago

“Hi , unfortunately I was sent the wrong item on my order 277499- I sent an email with details yesterday and awaiting a reply. Nichola Jennings”

Helpful Report

Posted 3 years ago

“Long time customer and I'm glad Kosmc hasn't lost anything and is as strong as ever”

Helpful Report

Posted 3 years ago

“I ordered the guitar strap my niece has been pining for on the 9th December. I was picked up on the 10th and here we are the 24th, Christmas Eve and no guitar strap to give for Christmas tomorrow. Have had no further contact after telling me it was picked up. First experience with Kosmic and likely to be the last. It is up to the seller to ensure the company they are using for deliveries are doing their job effectively!”

Helpful Report

Posted 3 years ago

“Ordered and paid for a Vox Pedal on 3 December 2020 and still haven't got my order. Been told several times it's somewhere with the courier company. December 22nd - Went to the shop and finally got an answer .... they don't know where it is and don't believe it will be here by Christmas. Merry Christmas”

Helpful Report

Posted 3 years ago

“Still not delivered”

Helpful Report

Posted 3 years ago

“I STILL haven’t received my item.”

Helpful Report

Posted 3 years ago

“Always had first class customer service with Kosmic Sound. Fast & Efficient processing times matched with delivery times. Products are always wrapped/packaged professionally to care for your products. Great value & price range on music equipment. Support local!”

Helpful Report

Posted 3 years ago

Kosmic Sound is rated 4.4 based on 452 reviews