Kosmic Sound Reviews

Name: Kosmic Sound
Address: 94 Hector St W, Osborne Park
Rating: 4.40

4.4 Rating 452 Reviews

84 %

of reviewers recommend Kosmic Sound

Company Reviews

Product Reviews

135

Questions

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Phone:

1300 567 642

Email:

perth@kosmic.com.au

Location:

94 Hector St W
Osborne Park
6017

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Kosmic Sound 5 star review on 21st August 2021

Anonymous

Kosmic Sound 5 star review on 30th June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Headlines "Kosmic Sound gets handed a lifeline" - you'd think they will up the ante in its customer service ... NOT !! Guess they can be arrogant because they they have the monoploy (yes even during these difficult times). The previous crew were much better although most of them are no longer there leaving the arrogant ones behind. Pity used to be my favourite store of my family.”

Helpful Report

Posted 4 years ago

“Won't price match other suppliers if the item is on back order at the other supplier. Tried to buy a synth they had in stock, but they wouldn't budge on price. Approached StoreDJ and they were happy to price match the supplier that had the lower price even though that supplier had no stock.”

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Posted 4 years ago

“Researched multiple, varying guitar pedals and always found myself on the Kosmic website. Clear information, very reasonable pricing, and accounts page very easy to navigate. Orders arrived in good time - very happy! Great job Kosmic.”

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Posted 4 years ago

“Ordered new strings online. They turned up pretty quick. I received updates at every stage. They were good value, especially with free postage. Very happy with my purchase.”

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Posted 4 years ago

“I ordered the Rode SC7 3.5mm TRS to TRRS Jack Patch Cable, 15 days ago from my LOCAL store in Perth as it was urgent, its been 15 days since I placed my order and still NOT arrived, I had to go out and buy another one from a local supplier, I have bought from Kosmic in the past and received very fast delivery as it came from my local store in Perth, I didn’t receive a notification to say it wasn’t coming locally, very disappointed.”

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Posted 4 years ago

“Excellent service, quick response time and perfect product. Thanks so much guys!”

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Posted 4 years ago

“Excellant trusted service”

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Posted 4 years ago

“Great communication when I phoned up in person. And this everything was very easy with checking a detail about delivery re. the online purchase.”

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Posted 4 years ago

“Great service and product knowledge, online delivery was slow but to be expected in these challenging times.”

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Posted 4 years ago

“Great email, my product hasn’t even arrived yet and is now a week late.”

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Posted 4 years ago

“Hard to beat prices on some items.”

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Posted 4 years ago

“Always friendly and attentive with a good range of gear”

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Posted 4 years ago

“Great service all round - thanks so much!”

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Posted 4 years ago

“Fooken brilliant!”

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Posted 4 years ago

“i ordered on a friday and it was delivered on saturday customer service and delivery was amazing”

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Posted 4 years ago

“Great range, great prices and great service!”

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Posted 4 years ago

“Awesome service. Fast delivery”

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Posted 4 years ago

“I haven't received the item yet and you guys sent me an email to give you a review.”

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Posted 4 years ago

“AMAZING SERVICE Have seen a major change to the store in the last few months , the Manager was so helpful with my silly Mum questions , we are more then happy to keep coming back to Kosmic now.”

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Posted 4 years ago

“Kosmic have good product range and stock, together with competitive prices. They sent my order promptly and were quick to follow up when the order was taking a while in transit.”

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Posted 4 years ago

Kosmic Sound is rated 4.4 based on 452 reviews