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Kosmic Sound Reviews

4.4 Rating 452 Reviews
84 %
of reviewers recommend Kosmic Sound
Read Kosmic Sound Reviews
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Phone:

1300 567 642

Email:

perth@kosmic.com.au

Location:

94 Hector St W
Osborne Park
6017

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Anonymous
Anonymous  // 01/01/2019
I’d tried to phone Kosmic sound about a missing order but couldn’t do so. I was told that I would get a call back from an automation but this never happened.
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Posted 4 years ago
Hi John, Thanks for you review. I have reviewed this and can see that you left this review 30 minutes after leaving a message for our team to return your call. I am glad that our team have been able to reach you and resolve your follow up.
Posted 4 years ago
apart from a small item being missing from my order which was quickly rectified...a pleasure to deal with..
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Posted 4 years ago
Good product & very fast shipping!
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Posted 4 years ago
Online purchase was easy and delivered straight away.
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Posted 4 years ago
Easy to deal with, arrived in good timing especially with delivery delays due to COVID-19
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Posted 4 years ago
Great service from these guys, im in victoria and the service was outstanding
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Posted 4 years ago
It hasn’t turned up yet. Stop bugging me with review requests!
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Posted 4 years ago
Very helpful and friendly staff
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Posted 4 years ago
Bought a Roland keyboard in Dec 2019 for $1200. Was told delivery would be delayed due to no stock. In Feb, followed up and told there were delays because of Covid. Waited and waited. Tried to call but phones were disconnected. Found out you had gone out of business. You took my $1200 immediately but failed to deliver the product. So upset. Can’t believe you are back in business after stealing from customers.
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Posted 4 years ago
Absolutely fantastic customer service from Spencer. Big up to you mate. The KRK Rokit 8’s are amazing Cheers
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Posted 4 years ago
Fantastic service, great communication. Order received in a few days of placement.
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Posted 4 years ago
Good service, fast delivery and product arrived as described and with no issues. Courier was friendly and courteous.
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Posted 4 years ago
Awesome
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Posted 4 years ago
I purchased a Native Instruments product that was apparently listed at the incorrect price. The advertised price SHOULD have been honoured but instead a refund was issued and a short email explaining the mistake. No offer of a discount or anything effort to secure my business. Disappointing but certainly not surprising given Kosmic's track record.
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Posted 4 years ago
You guys were awesome. You sorted out an issue immediately, you packed and mailed my order promptly and you kept in touch throughout. Your service is exemplary and is a standard by which all others should measure up to
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Posted 4 years ago
My order was packed and promptly shipped with regular updates, would buy from again.
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Posted 4 years ago
Great service and prompt delivery. Best price for the item I purchased
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Posted 4 years ago
Bought only and picked up instore, couldnt of been any easier. THANKS
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Posted 4 years ago
You fuckers are awesome - busted the balls off the posties getting that interface to me in banjo mountains of SE QLD - excellent work. Will recommend your services to all music people I know. Cheers
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Posted 4 years ago
Item arrived well packed and in good order. I was well informed of the orders progress and delivery details.
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Posted 4 years ago
Kosmic Sound is rated 4.4 based on 452 reviews